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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

Disappointed re: what ASPCA considers "reasonable"

I am very disappointed in this insurer and do not recommend it. Given that the policy alleges that a client can use "any vet" and be reimbursed at 80% of the amount bf the vet bill, I wrongly assumed that this insurance would have a reimbursement rate of 80% based upon a realistic fee. Albeit certain "reasonable rates" defined by ASPCA are surprisingly high (eg $120 for a specialist consultation), others are absurdly low (eg $27. for a urinalysis regardless of whether it was done in house or sent out to a lab) and just slightly over $200. for a multi-organ abdominal ultrasound performed by the same specialist that ASCPA considers $120. an appropriate fee for a consultation. Finally, the "reasonable" fees do not appear to be available until a claim is filed although a customer service rep suggested obtaining an estimate from the vet and then waiting to have services performed until ASPCA has an opportunity to "evaluate it" Overall, I am finding that I am being reimbursed at about 50% of the vet expenses that I was promised would be reimbursed at 80%. This insurance does not provide me the peace of mind that I hoped it would provide when I purchased it. And the company appears unwilling to make their list of "reasonable fees" upon which they provide reimbursement available. Moreover, although the staff is pleasant on the phone, I feel that find it annoying and unacceptable that I find their lack of transparency about determining reasonable fees to be unacceptable.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: 1 - 8

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10

out of 10

Customer for life!

Absolute best pet insurance out there! I could not be happier with their customer service and underwriting staff in covering the care needed for my 15 yr old dog's brain tumor, they really went above and beyond. Claims were processed really quickly and check's received in record time. Truly a blessing! Even my vet told me that Trupanion is the best he has seen with his clients.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Finally a great Pet Plan

I had my first claim with Embrace when my best little four legged buddy scratched his eyeball chasing lizards or something and all the claims were handled very promptly and I actually got a check!! Something that never happened with the old plan. I am so happy and I am telling my pet loving friends to use Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Efficient & Prompt

All aspects of my dealing with Embrace have been above & beyond my expectations. KUDOS!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: Under a year

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9

out of 10

Good service

I was very pleased with the timely manner in which my claim was handled. Also the very courteous interaction with staff members. Thank you.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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1

out of 10

Not as Good as it Sounds!

We have two dogs and just attempted to file our first claim after two years of having coverage, 1st they wanted all of the medical records for the year before we got our dogs (we got them at 8 weeks of age), then they needed detailed records for every vet visit to make sure there weren't any reasons to exclude the latest claim. One excuse after another to avoid a claim. Then it was the terms and conditions list that excludes claims for certain events. I'm really glad my health insurance isn't this poor or I wouldn't be here to complain! AVOID!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Still the best!!

We have had other pet insurance and I did a lot of research before choosing Embrace for our now four year old Boxer/Bulldog mix. The personalized, friendly service of Embrace is the best we've ever received. I have recommended Embrace to our dog park friends and to our local vets. Thank you for helping us feel secure in knowing that we will have the help we need if/when we need it to make the best decision in caring for our beloved pup.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

When are they going to start insuring humans??

Well, with Obamacare looming over our heads, I am ready to start barking so that I can get insured by Pets Best. I recently faxed a claim on a Sunday and within hours, received a confirmation. Two days later, I got another email saying my claim had been processed. Why do human insurance companies take 30 days then haggle you to the point where you NEED to see a doctor from all the inept customer (dis)service reps? Yay, P.B. We love you! WUF.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you for good services

Trupanion is the bets we are very happy with them
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miki
  • AGE OF PET: Under a year

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9

out of 10

Promt Response to Inquiries & Prompt Bill Process

Wonderful - helpful and courteous staff. Clear instructions to client to provide medical details in order to attain coverage. Very prompt review of claims.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Cocker Spaniel
  • AGE OF PET: Under a year

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