Worry-free claim processing
Our dog had to be hospitalized in an emergency at the local VCA for extreme vomiting.The veterinarians were concerned and ran a battery of tests on her. We were worried how our claim would be processed and how long it would; the VCA submitted the claim for and less than 48h later we received confirmation of elligibility.
- INSURER:
Trupanion
- POSTED: 07/30/2015
- BY: Gauthier
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Healthy Paws is a savior!
Healthy Paws was recommended to me by my friend and insurance broker of many years. I had never owned a pet and would never have thought to purchase it without his tip. Within a few weeks of rescuing a 1 year old cat, he unfortunately developed abscesses on his arms. Luckily I had purchased the insurance policy through healthy paws and they immediately stepped in with coverage. The process couldn't have been easier or quicker using the app and website. Customer service (while not needed) quickly addressed all of my questions at the outset and reimbursement checks were received within a week even for the initial claim. This is a must-have for any pet owner.
- INSURER:
Healthy Paws
- POSTED: 07/30/2015
- BY: Mike
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Excellent service
This is the first time I have ever filed a claim with a pet insurance company, and Trupanion handled everything quickly. What a great company!
- INSURER:
Trupanion Canada
- POSTED: 07/30/2015
- BY: Heather
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Excellent service
This is the first time I have ever filed a claim with a pet insurance company, and Trupanion handled everything quickly. What a great company!
- INSURER:
Trupanion
- POSTED: 07/30/2015
- BY: Heather
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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They are fantasic
They have done everything exactly as they advertised in their pamphlet. They send a check immediately upon receipt of the claim form. Our dog has an allergy and for the past two years they send a check for 90 percent of his medicine.
- INSURER:
Trupanion Canada
- POSTED: 07/30/2015
- BY: Wayne
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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They are fantasic
They have done everything exactly as they advertised in their pamphlet. They send a check immediately upon receipt of the claim form. Our dog has an allergy and for the past two years they send a check for 90 percent of his medicine.
- INSURER:
Trupanion
- POSTED: 07/30/2015
- BY: Wayne
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Blessing in difficult times
Being unemployed and living paycheck to paycheck it is a huge blessing to have pet insurance that is affordable and with a great company that handles timely refunds!!! The biggest blessing and smartest thing I ever did is get pet insurance when my dog was a puppy. From eating a remote control, to developing allergies as she grew older to developing seizures her monthly cost added up. In between jobs this reduces a great deal of stress and makes me happy knowing I can still manage to get her health care needs taken care of. The refund timing is always quick and I recently did increase her to the wellness coverage and it is still affordable!!! Such a blessing and so blessed to have found Pet Embrace Health Insurance!
- INSURER:
Embrace
- POSTED: 07/30/2015
- BY: Iman
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Horrible for Holistic/Homeopathic
They do not keep a holistic vet on staff, nor do they consult with one during a claim. Despite this, they do offer a rider for an extra cost that allows holistic "treatments" to be covered. Unfortunately, since they only let a conventional vet (who does not understand or believe in the holistic method) see the claim they do not cover any treatments and claim that they are all "consultations" or "exams". They end up only covering the herbs used to treat a condition (they have never cost more than $6 for me out of pocket). On top of this, it takes them months to process a claim. Not happy with this coverage. Also, since my puppy had "loose stool" in her notes during the waiting period (she had been shipped from California to Michigan away from everything she knew) they would not cover any GI tract related issues (3 months later she had explosive diarrhea). I am planning on switching to Embrace who claim that they will cover GI tract issues after 12 months of no symptoms.
- INSURER:
Trupanion Canada
- POSTED: 07/30/2015
- BY: Stephanie
- BREED: Newfoundland
- AGE OF PET: 0 - 3
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Horrible for Holistic/Homeopathic
They do not keep a holistic vet on staff, nor do they consult with one during a claim. Despite this, they do offer a rider for an extra cost that allows holistic "treatments" to be covered. Unfortunately, since they only let a conventional vet (who does not understand or believe in the holistic method) see the claim they do not cover any treatments and claim that they are all "consultations" or "exams". They end up only covering the herbs used to treat a condition (they have never cost more than $6 for me out of pocket). On top of this, it takes them months to process a claim. Not happy with this coverage. Also, since my puppy had "loose stool" in her notes during the waiting period (she had been shipped from California to Michigan away from everything she knew) they would not cover any GI tract related issues (3 months later she had explosive diarrhea). I am planning on switching to Embrace who claim that they will cover GI tract issues after 12 months of no symptoms.
- INSURER:
Trupanion
- POSTED: 07/30/2015
- BY: Stephanie
- BREED: Newfoundland
- AGE OF PET: 0 - 3
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Quick claim
So far very please. people are professional and service has been very quick
- INSURER:
Trupanion Canada
- POSTED: 07/30/2015
- BY: Kelly
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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