222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Carmy
Our two year old Jack Russell rescue went from high energy to no energy in less than a day, and a trip to the Pet ER revealed a diagnosis of IMHA. After one transfusion, we had to put him down. all within 72 hours. Pets Best processed our claim quickly and to our satisfaction and even refunded the balance of our premium. I highly recommned Pets Best.
Insurer: Pets Best
By: Shari
Good service
Good service. They do the right thing.
Insurer: Spot
By: Maxwell Burns
Not yet received her Policy#
3 days after signing up my dog with Prudent Pet insurance, I still haven’t received her Policy Number. Without the Policy#, I couldn’t register an online account with Prudent Pet, and couldn’t submit her medical records, while I still got their email asking for her medical records???
Insurer: Prudent Pet
By: Lisa
Very disappointed – poor communication and zero efficiency
I am very disappointed with the service provided by Embrace. Trying to get simple questions answered has been an exhausting experience: No Phone Support: The phone line never connects, making it impossible to reach anyone. Ineffective Live Chat: I’ve had to rely on live chat, but the agents (such as Lindsey) seem undertrained and unfriendly. It is very difficult to communicate with them, as they often struggle to understand basic questions. Unresponsive Email/Claims Team: Their automated emails are confusing and unhelpful. Additionally, I have emailed the claims team and have received no response for three days now. Neither their phone, live chat, nor email support is efficient. I am honestly wondering how this company has such good reviews, as my experience has been the complete opposite. If this continues, I will have no choice but to switch to a different insurance company.
Insurer: Embrace
By: Christine A
Great experience
Great experience! It was easy process to submit claims and coverage is really comprehensive.
Insurer: Pumpkin
By: Milena
Easy to understand .
Easy to understand .
Insurer: Sonnet
By: Jean-Claude Desjardins
Ease of enrollment and detailed plans…
Ease of enrollment and detailed plans helped me make the best decision for my new rescue. I just rescued a Ridglan Beagle and want to make sure he has everything he needs for future preventative care.
Insurer: MetLife
By: Lynda Gearheart
Excellent vet care
The staff were ready when I arrived and took my dog immediately back and began care. They did so much, so fast, that my dog had a great outcome. I was allowed to come back and visit with him once they had started stabilizing him, despite that fact there was a lot going on-this helped me leave him overnight knowing he was in good hands. His regular vet even called to follow up a few days later. I feel like they put human healthcare to shame-so much compassion and caring. So thankful for them!
Insurer: Healthy Paws
By: MC
I am so glad that I had pet insurance…
I am so glad that I had pet insurance for my dog. It was easy to fill out a claim, and I was paid within a week.
Insurer: Spot
By: Don Heaton
The process to enroll was very easy. I would recommend MetLife pet insurance.
The process to enroll was very easy and not confusing.
Insurer: MetLife
By: Tracy