216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Appalled at Company's Behavior & Integrity
I've never had too much of a problem with Healthy Paws. I've had 90% coverage and $250 deductible since roughly 2016. Today, customer service emailed me stating that my dog's medical records said a different breed than what she was registered with Healthy Paws. The different breeds in question? Hound Mix Mixed Breed They said if I didn't get my vet to send medical records stating she was a mixed breed, that they'll drop my coverage to 70% , 500$ deductible, and raise my premium up by $169.01. My dog is a mixed breed. Hound mix is best guess. I have no idea how they are actually trying to pass this off as a legitimate issue.
Insurer: Healthy Paws
By: Brittany M.
Great service
Great service. Easy to manage website
Insurer: Spot
By: Jennie Hall
Very up front regarding costs and…
Very up front regarding costs and coverage. Process was easy.
Insurer: Nationwide
By: Lenora
I love Spot Ins
I love Spot Ins! It is very self explanatory, claims are so easy and refunds are very fast!
Insurer: Spot
By: Robyn Lewis
On-boarding with Fetch was a great…
On-boarding with Fetch was a great experience, Karley G. was so friendly and helpful. She helped me get set up with the policy I wanted, and was a pleasure to talk to while she explained my coverage.
Insurer: Fetch Canada
By: Nicole Gillis
Franklin made it extremely easy to sign…
Franklin made it extremely easy to sign up for pet insurance for our dog Chief
Insurer: Nationwide
By: Caroline
Bad experience
It was not stated that the initial payment was nearly double the quoted monthly amount very deceptive. This is a replacement for a policy that’s in force and I was not given the option as to when to start so I’m being double billed
Insurer: Nationwide
By: customer
Claims are super easy
Claims are super easy! And when I spoke to a rep on the phone, she was super helpful and kind! She also asked me how my pets were doing and I felt that she genuinely cared about their well being.
Insurer: Spot
By: Karlee Jimenez
So far so good
So far so good. But I was wondering why I didn't receive any credit for Lia's last follow up visit when she got another shot.
Insurer: Fetch
By: Claudia Anderson
Easy Claims! Hassle Free!
It’s so easy to file for claims. Pay out of my pocket first then file for the reimbursement for the Vet services . Go to the MetLife Pet Insurance App submit all the documents (take photo) and a few days later you get your money back.So simple !
Insurer: MetLife
By: Agnes Rigney