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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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First time claim! Great experience!
We had to submit a claim for our fur baby and it was the most efficient process! From filing to uploading the bill to the response, all less than 24 hours! Thanks for the great customer service!
Insurer: Trupanion
By:
We have been happy with the service and ease of submitting claims.
We have been happy with the service and ease of submitting claims.
Insurer: Trupanion
By:
Well this is a new relationship.
Well this is a new relationship. More importantly, there was a disagreement with the manner of the waiting period. I have no issue with the waiting period but it makes no sense to charge a monthly premium and administrative fee if there is no coverage. The charge should start with the end of the waiting period. A premium is for coverage. If there is no coverage there should be no premium.
Insurer: Trupanion
By:
When an emergency arose with my beloved boy it was such a comfort to know that I had the support of Trupanion to help with his care.
When an emergency arose with my beloved boy, it was such a comfort to know that I had the support of Trupanion to help with his care.
Insurer: Trupanion
By:
The best pet insurance I’ve ever used
You understood that about a half a dozen claims were for the same medical event and promptly paid 90% of what was above my deductible. Very simple - you do what you say you will do.
Insurer: Trupanion
By:
Another Happy Trupanion customer
you were and have always been prompt and efficient when processing claims and it does not hurt that you pay 90% of the balance
Insurer: Trupanion
By:
Although we fortunately haven't had to make any claims the Trupanion staff has been very friendly and helpful.
Although we fortunately haven't had to make any claims, the Trupanion staff has been very friendly and helpful. As a retail businessman all my life, this is at least as important to me as price (which I believe is fair, too). I hope they prove to be the same when and If we have a claim.
Insurer: Trupanion Canada
By:
Tara and Danny
Always easy and straight forward!
Insurer: Trupanion Canada
By:
Fabulous experience! They truly care!
Always fabulous to deal with! Great company and we would recommend you highly!
Insurer: Trupanion Canada
By: