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I am thrilled with Trupanion!!
I am thrilled with the benefits I’ve received from Trupanion! My dog had to go in for a teeth cleaning and ended up having a tooth extracted due to abscess. I thought Trupanion would cover the extraction only, but they covered over half of the entire bill due to the treatment for the abscess. My daughter also has a policy for her dog, and has been so pleased every time she has submitted a claim. I would highly recommend Trupanion for anyone who has a dog or is considering getting one!
Insurer: Trupanion
By: Melanie Baur
Stay away from FIGO!!
Stay away from FIGO!!! As a long time policy holder, please value my opinion and choose a different insurance provider. Since the company recently switched underwriters, they are now trying to avoid paying “ALL” claims, making their policy holders “fight” for every claim moving forward. Figo has become a giant scam, finding every excuse to no-longer pay claims. If you “truly care” about your pets well-being, “do not use FIGO”!! The more claims the company can reject, the more money the company can accumulate, at the policy holders expense. At a time where many people are struggling to make ends meat coming out of this pandemic, Figo has chosen to take advantage of their less fortunate policy holders, extracting all the dollars they possibly can. Do not go with FIGO!!!!
Insurer: Figo
By: Manhattan Villager
Not worth it.
Usually have to appeal decisions. They will find reasons not to cover. Covers per incident and will find reason to claim each incident is unrelated. Example...Giardia. Covered in 2019. No premium paid as deductible was not met. Ok. Accepted. Exact symptoms in 2021. Treated with same meds prescribed in 2019 (successfully) for Giardia although no cysts were found in fecal. They are not always found due to life cycle and shedding of Giardia cysts. Claim denied. Reason, vomiting diarrhea can be caused by anything including cancer so not covered. This was not first denial. They will say rates aren’t increased annually due to age of dog as if that is a positive. Perhaps this is true but they do definitely increase annually due to annual increase in vet fees. They don’t cover vet fees. Examination fees are not covered. Paid out about 7000 in premiums not including annual premium increases which has gone up from about 53 to 81 monthly. Recovered about 2600 of that in payable claims. They are quick to process claims and to respond on the positive side even if it is a claim denial you gave to appeal. Won’t fight with them over this one, considering cancelling.
Insurer: Trupanion Canada
By: Kim
Excellent Customer Service
I'm a new customer with a new puppy, and was nervous about pet insurance. From the get-go, the people that walked me through the process were not only highly professional, but HUMAN and really seem to love pets and love their jobs. I feel very comfortable now!
Insurer: Trupanion
By: Paula Penna
I've always had great service with Trupanion
I've always had great service with Trupanion
Insurer: Trupanion Canada
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reliable easy to deal with and anyone that i have interacted with from Trupanion have been incredibly empathetic helpful and supportive!
reliable, easy to deal with and anyone that i have interacted with from Trupanion have been incredibly empathetic, helpful and supportive!
Insurer: Trupanion Canada
By:
Service was great but I was really impressed with the fast response.
Service was great but I was really impressed with the fast response.
Insurer: Trupanion Canada
By:
Trupanion has the best customer service and quick turn around times for claims it's nice to always have that piece of mind
Trupanion has the best customer service, and quick turn around times for claims, it's nice to always have that piece of mind
Insurer: Trupanion Canada
By:
User friendly nice people that are helpful and a sense of comfort when you have a silly puppy!
User friendly, nice people that are helpful, and a sense of comfort when you have a silly puppy!
Insurer: Trupanion Canada
By:
Although I have only been using Pumpkin insurance for a month, so far they have been wonderful!
I filed a claim for my dogs first check up after we adopted him, and even though this took place prior to his eligibility date, they did reimburse the allowable amount very quickly. The claim that was denied (which was no surprise, I just submitted it to have his records updated), a representative reached out to me to ensure I understood my EOB and offered to follow up with me if I had any questions. I am very pleased with my selection of pet insurance.
Insurer: Pumpkin
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