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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent first experience
Excellent first experience. I got a policy 2 months ago for our puppy and am so glad I did. Great communication and no hassle coverage when our puppy got sick and needed emergency care. Highly recommend.
Insurer: Trupanion
By: Consumer
No problem in submitting the claim
No problem in submitting the claim. Reimbursement was expected % and an email was received with the amount to be deposited. Amt was 70.00. However, amt deposited was 65.00, without explanation as to minus 5.00.. I have queried, but no answer yet. Could it be a transaction charge?
Insurer: ASPCA
By: Andrea Hines-Pabon
Amazing
Amazing ! Fast quick and easy . To apply within minutes your Best friend will have Insurance health coverage ! Thank you !
Insurer: ASPCA
By: Albert Lara
So easy to file a claim and turn around…
So easy to file a claim and turn around time.
Insurer: ASPCA
By: rorib
Worthless
Demanding complete medical history for each claim even though they already have it. Pay for medication only not the treatment costs.
Insurer: Healthy Paws
By: Geoffrey
Should be less expensive for owners…
Should be less expensive for owners with multiple pets.
Insurer: ASPCA
By: Parris C
Super easy to submit claims
Super easy to submit claims, claims took a little longer to process but overall satisfied with the experience so far. I love the plan I have right now for my dog
Insurer: Pets Best
By: Bertha DeLeon
I am a brand new customer
I am a brand new customer, having just started an insurance policy for my dog. So far my experience has been excellent.
Insurer: ASPCA
By: William Ingells
Great insurance and very helpful service
Embrace has covered all of Simon’s needs for several years now. As he gets older it’s nice to know they have our back and genuinely care.
Insurer: Embrace
By: Antje
Dont get it.
The point of pet insurance is to help in financial situations you could not otherwise afford. You have to front the coat of the entire procedure, and then wait for reimbursement which for all the my multiple claims has taken a month of longer. They’ll send you emails saying sorry it’s taking so long but I’ve received those the past two years for al my claims and it’s not getting better. I’ve had to appeal multiple times to cover a claim that I pay for that they said they wouldn’t recover even though it should have been covered so after appealing they take an additional 10% out of the money they should have given you. All in all if I could switch to trupanion I would do it but I’m stuck with this and I hate it and find it so frustrating every time I have to submit a claim. Is it better than not having insurance, yes but through the stress of a sick pet and then trying getting the money you need to feed yourself back and waiting months at a time just isn’t worth it. Pay the extra money a month for a difference insurance and be less stressed.
Insurer: Pets Best
By: Patty