216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,195 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,768 reviews
11,046 reviews
5,363 reviews
55,032 reviews
8,917 reviews
Category with most reviews
This chart shows the distribution of review categories.
The claim submission process is…
The claim submission process is straightforward, but every claim I’ve submitted has resulted in multiple emails stating that documentation is missing. Each time, I resubmit the same documents, and only after several attempts and a phone call does the claim finally go through. Most recently, my claim was closed without payment or explanation, requiring me to restart the process for the fourth time. At this point, the effort required to obtain reimbursement simply isn’t worth the 80% coverage.
Insurer: MetLife
By: Joanne Panepinto
Great Pet Insurance
quick response, easy to submit claims, great communication
Insurer: MetLife
By: Enrique
Metlife Pet Insurance is a must have with pets
I have been with Met Life Pet Insurance for 2 years now from day one after adopting both our cats. The rescue I adopted from actually recommends them. It has been a lifesaver financially as both cats ended up unfortunately having health issues later on. Submitting claims is easy, you can even submit from the app. Reimbursement is usually within a week, just make sure you submitt your payment receipt, the invoice, and the soap notes from your vet to avoid a delay. I have called maybe twice and have had great customer service. Also call over the phone to enroll for unlimited benefits as it is not an option if you enroll online. I found this out when renewing over the phone with a question and the agent told me about the unlimited benefits. It does cost more.
Insurer: MetLife
By: Noelle
Wonderful representatives, additional online adjustments might be nice!
The only thing I wish I could do is make updates or changes to either my policy on the app, or see what adjustments would do to my monthly rate. Whenever I call your service representatives are always wonderful, I'm just an anxious person who hates making phone calls 😂
Insurer: MetLife
By: Alexis
I am grateful that there has been quick…
I am grateful that there has been quick review of the claims I have submitted. It's important to me that I can receive my money for having this insurance since I am on a fixed budget.
Insurer: MetLife
By: Deborah
Great service
Great service. App and process was easy to use.
Insurer: MetLife
By: Tanya Quillinan
My experience was amazing just like I…
My experience was amazing just like I had made great experiences before! I was at the emergency clinic with my GSD and the invoice was pre approved within few minutes. I was able to focus on my girl and later paid just my portion! I am so glad I have chosen this insurance for my fur babies! Thank you so much Trupanion !
Insurer: Trupanion
By: Rodaba
My ragdoll has coverage through fetch…
My ragdoll has coverage through fetch since he was just under one for the last 1.5 years. He had a bout of not eating and was taken to emergency. That bill was covered as expected, entire bill less the 20% co pay and deductible. Now this year his plan has increased 5-10$ per month and now with no warning they are not covering taxes. When questioned they said policy has not changed that his policy never included taxes and fees. That you could have chosen a different plan that covered taxes. Bullshit. There was no option for that to be covered. I chose $10000 coverage at 80% and $250 deductible. The only other option was to add a wellness plan. So now his $600 vet emergency is only covering 150. But according to them I am crazy because his plan never had tax reimbursement coverage
Insurer: Fetch Canada
By: Mf
THE SIGN UP FOR PET INSURANCE WAS VERY…
THE SIGN UP FOR PET INSURANCE WAS VERY EASY
Insurer: MetLife
By: WILLIAM PASTOR
Excellent customer service
Excellent customer service. Good variety of plans.
Insurer: Nationwide
By: Hulse Family