216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and fair
The ease in submitting the claim and they reviewed fairly.
Insurer: Pumpkin
By: Jessica
What a scam
Have had insurance for more than 10 years. First claim denied. Dog had eye infection. Denial excuses make no sense. Don't waste your money. Put aside 100 bucks a month into a savings account.
Responses unlikely
This company is awful. I paid upfront for a year and their website / app never works. I have been trying to file a claim for weeks and cannot submit anything. You call their number and no one picks up. You send them an email and no one responds. Time to reach out to a lawyer to get my money back.
Insurer: Pets Best
By: Katie
needed to add another pet but could not
needed to add another pet but could not
Insurer: MetLife
By: Christopher Clay
Disappointed with insurance
Vet was great, insurance not so much.
The Embrace website is HORRIBLE!!!
The Embrace website is clumsy, hides info to check for errors, slow to send confirmation emails, in a word: DISASTEROUS! I will be looking to switch my pet insurance just for the HORRIBLE EMBRACE WEBSITE DISASTER!
Insurer: Embrace
By: Robert Gluck
Highly Recommend Pets Best
My dog, Rudy, has a chronic condition that requires ongoing treatment, and I honestly don't know what I would have done without Pets Best. Their coverage has made it possible for me to provide Rudy with the care he needs without worrying about the financial burden. The claims process is simple and straightforward, and I really appreciate how Pets Best keeps me updated every step of the way. They also provide clear, easy-to-read summaries of what's covered and reimbursed, which makes everything transparent and stress-free. I'm so grateful for the support they've provided to both Rudy and me — I would highly recommend Pets Best to any pet parent looking for reliable, compassionate insurance.
Very easy to submit the claim!
Very easy to submit the claim!
Insurer: Embrace
By: Jennifer Traverso
it explained everything
it explained everything
Insurer: MetLife
By: Lahh lahh
3+ years still not paid on surgery claim
Contacted dozens of times. Sent form letters that don't apply to my claim at all or say more information is needed but don't specify what information it is that is needed. All they do is stall and stall in paying the claim. Like asking for medical records that have been provided over a dozen times! They don't have records of receiving my correct or of them sending response (they don't have records of their own correspondence). Can't recommend at all! Terrible service at all levels!!! Stay away.
Insurer: Healthy Paws
By: Susan Spidel