154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 19, 2025

Confusing website and overpriced insurance

Save yourself the trouble and don't sign up for this. This was pushed on us at the SPCA. They convinced us it would be a good idea for a new pet. Our premium is around $24 but we were charged $39 and I'm not sure why. The website offers no information on the details of the payment. It also offers no information about how to cancel your coverage. The "AI" help might as well be help files because you can't ask a question, you just follow canned prompts which do not cover everything. They state that our yearly expense is around $214. Not sure what kind of math they are doing, but $24 x 12 is $288. Add the fact that the deductible is $400 and it only pays 80% after that, and the chances that this will save us money are slim at best. I don't know that all pet insurance is a waste of money but this one certainly is

Insurer: Fetch

By: Deb Soderland

July 19, 2025

Good insurance company

They are very efficient in handling claims. When I asked for an appeal it was done quickly. My only complaint is the rates keep going up every year…now it’s almost as expensive as my insurance!

Insurer: Pets Best

By: R. Silberman

July 19, 2025

Don't get stuck with this insurance…

Don't get stuck with this insurance like I did. If you're going to get insurance for your pet, make sure that your annual max is unlimited, all the veterinarian services only get more expensive every year and there is no way you can change your annual limits or change your insurance company without changing the plan, and that means that anything your pet is seen before will be considered preexisting, even if you think it won't, insurance will find a way to not cover the claim. Pets Best always takes a long time to resolve a claim and they often don't want to cover it because it's pre-existing or something else. Also, they increase the premiums often and there is no way you can also increase your annual limit, you end up paying more for insurance every year and they'll cover less of the expenses.

Insurer: Pets Best

By: Celina Lozano

Verified July 19, 2025

So easy to file a claim

So easy to file a claim. Fast process, getting the money from them.

Insurer: Trupanion

By: Michele

July 19, 2025

Simple and quick way to submit a claim

Simple and quick way to submit a claim

Insurer: Embrace

By: Ulisses Torres

Verified July 19, 2025

I was pleased with the quick turnaround…

I was pleased with the quick turnaround processing my claim

Insurer: Fetch

By: Linda

July 19, 2025

Amanda is 5+ star customer service

Amanda is 5+ star customer service. She helped so much in helping me make the right decision for my 2 puppies. Her patience, knowledge and the way she explained the insurance was AMAZING. I feel extremely confident that I made the best decision to go with Fetch. Thank you again Amanda. Sincerely, Nicole , Louie and Lenny :)))

Insurer: Fetch

By: Nicole Demartini

Verified July 19, 2025

very supportive and kind people

very supportive and kind people

Insurer: Pumpkin

By: AM from MT

Verified July 19, 2025

Great experience

Knowledge assiciates, quick response, and quick payment!

Insurer: Trupanion

By: Janice

Verified July 19, 2025

Claims processed quickly

Pretty easy to file a claim, and Fetch quickly processed them. Not always easy to contact a real customer service person with questions though.

Insurer: Fetch

By: Jolo Benson

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