154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 19, 2025

High Fives! Spot Pet Insurance

I sincerely appreciate Spot Pet Insurance. Their website is very easy to submit a claim, and they promptly tell you if they need more info, if the claim is denied, or if they will pay it. I'm impressed. I've had pets all my life, and never have I had insurance. But I will from now on.

Insurer: Spot

By: Vetteb

Verified July 19, 2025

Outstanding Support from Prudent Pet – Thanks to Delaney!

I couldn’t be happier with the customer service at Prudent Pet Insurance! Delaney, the representative I spoke with, was absolutely fantastic — she was proactive, incredibly helpful, and truly took the time to understand my needs. It’s clear she cares about both pets and their people. She made the entire process easy and stress-free, explaining everything clearly and offering thoughtful guidance along the way. With support like this, I feel confident that I chose the right insurance for my pet. Highly recommend Prudent Pet and a big thank you to Delaney for her outstanding service!

Insurer: Prudent Pet

By: Tanmay & Rebecca Patil

July 19, 2025

Policy Clarification

Received an email with policy in it. I was concerned and with the quick response/clarification it was handled.

Insurer: Embrace

By: James LeBlanc

Verified July 19, 2025

I am amazed at how quickly and easily…

I am amazed at how quickly and easily my claims have come through. I uploaded a receipt at noon, then called customer service for a different question at 3:00, and the claim had already been processed enough to know the amount I’d be getting back. I also loved how customer service immediately asks how my baby is doing. Love it.

Insurer: Spot

By: Kirsten Seeger

July 19, 2025

ease using website

ease using website, easy to file a claim, past positive processing of previous claims

Insurer: Embrace

By: Xx

Verified July 19, 2025

We are happy with Spot Pet Insurance

We are happy with Spot Pet Insurance. The clamp process is very simple and quickly processed.

Insurer: Spot

By: Hung Le

July 19, 2025

First impressions are lasting ones

What many companies miss these days of online transactions is the importance of personal contact. A few companies do this well, but not many. It was a pleasure to discover that Fetch Pet Insurance was a company that gets this. The first person I spoke to, and continued to deal with, was Carla Stevens. Fetch should know--she is a keeper!

Insurer: Fetch Canada

By: Dulcie McCallum

Verified July 19, 2025

Very easy to submit paperwork

Very easy to submit paperwork for reimbursements and always very efficient in resolving any questions I have.

Insurer: Trupanion

By: James

July 19, 2025

First claim was easy

First claim was easy, her first set of shots. This one which was for a $550.00 emergency service has yet to be resolved since 6/14. Horrible customer service by a gentleman I spoke with when I called. Listening should be a key component of service not arguing. This procedure was performed by an emergency clinic but they are still asking for records from the primary. All paperwork has been submitted numerous times diagnosis with detailed info, what procedure was performed and invoice, but still no resolution. A waste of time and energy for $45.00. I never write bad reviews but will end up cancelling my policy. Really disappointed. This claim has lasted longer than a month.

Insurer: Embrace

By: Familia Gallegos

Verified July 19, 2025

Spot Insurance is Spot on.

It was so easy to file the claim and it got approved within a few days. So glad I signed up for my Copper.

Insurer: Spot

By: Ellen Peck

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