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I don't know where I would be without them
They cover so much of Bowie's vet bills that I don't know where I would be without them. They cover all of his medications as well. When it comes to processing claims, they could be better at showing in the app what documents you have submitted with the proof of photos. Sometimes, when there is an issue with a claim, I'm not sure what I have uploaded to their system and what I haven't. Therefore, it takes longer for his claim to be processed. However, they sent the check within a week for his very helpful claim. They even allow your money to go back to your Care Credit account, which I find fantastic because it makes paying it off faster and more efficiently. The only thing that I don't like is that if I had to stop paying for his insurance due to financial difficulties, they wouldn't pay for his pre-existing conditions anymore. So, I could never leave him even if I'm in financial crisis because of the fear of not being helped to pay for his pre-existing conditions.
Insurer: Pets Best
By: Demi
It’s all just bluff u have you pay more…
It’s all just bluff u have you pay more for premium and they all your vet bills go to ur deductible there are so many better options then fetch try other insurance companies
Insurer: Fetch Canada
By: Nav
I DO NOT RECOMMEND EMBRACE
Filed a claim on June 26, 2025 for vet visit on June 25th. After multiple notes to the vet and myself sending detailed notes still no answer from claims. I called last week and was promised swift process and still nothing. I pay big $$ for an 8 year old cat and the vet visit was under $300.00. I will give them until Friday, 5 weeks post filing claim and if no decision I will file a BBB and Elderly fraud alert. Our vet recommended Embrace so I will let them know the outcome.
Insurer: Embrace
By: Debra E Hayton
Getting signed up and filing claim is easy
Getting signed up was easy. Submitting the claim was also very easy. They only way if would be better was if the Embrace was internally connected to the Vets office's system, so that claims were automatically submitted. All said. Very easy online interface.
Insurer: Embrace
By: Ryan Mehigan
Excellent customer service…
Excellent customer service representative
Insurer: Nationwide
By: Sergey Entis
Eileen was professional
Eileen was professional, polite and very knowledgeable and was able to guide me through the comparison of coverage with ease. She made sure all my questions were thoroughly answered. Charts for comparison was emailed to me immediately. She made the decision process comfortable with absolutely no pressure.
Insurer: Fetch
By: Joe Sosa
Claims are always a seamless…
Claims are always a seamless experience. Reimbursement arrives quickly. Having this policy is the best thing I could do for my dog.
Insurer: Embrace
By: Diane
Always enjoy talking with the human…
Always enjoy talking with the human helpers. Would love to pat them on the head!!
Insurer: Pumpkin
By: Tom
Explained coverage in detail and…
Explained coverage in detail and answered all questions
Insurer: Nationwide
By: Janice Bonner