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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Insurer: ASPCA
By: Anonymous
No complaints
I have no complaints. The process was easy and smooth. Especially considering I started the process from a third party
Insurer: ASPCA
By: Tiffany Rutledge
My cat was hospitalized for…
My cat was hospitalized for pancreatitis for 3 days.We relied on Trupanion heavily and they deliver 100%.Customer service was impeccable, genuine and caring. I would recommend Trupanion- it’s the best, tried and proven.
Insurer: Trupanion Canada
By: Liv Collado
Fast and easy
The process was simple and clear.No complaints.
Insurer: ASPCA
By: Kevin ONeill
Go elsewhere
I use to praise them and WAS an ambassador for them. Not anymore!!! They have radically changed. Limit treatments for life long conditions. Change terms mid policy. The app doesn’t work most times. Incredible hold times. Slower claim processing and worst of all the coverage you acquire for your beloved pets really isn’t what you think do to just changing terms. I have a large pet community and now steer then to explore other providers. Don’t entrust your loving pet to Embrace. It breaks my heart to say that but the quality insurance I once had with them has radically changed.
Insurer: Embrace
By: Dee
Price is reasonable and explained…
Price is reasonable and explained everything.
Insurer: ASPCA
By: Tinavia McDuffie
Trupanion is Amazing!
Trupanion has always been there for me and my pets. Their coverage is so helpful in taking care of the medical needs of my animals. I would not be able to give my pets the amazing care they need and deserve without this coverage. Also, Customer service is knowledgeable, considerate and professional. They do everything they can to answer your questions.
Insurer: Trupanion
By: Claudia
Process claims quick
Healthy Paws have a friendly staff and care for your pets. One of my pets had two ACL surgeries, one on each leg, and Healthly Paws was able to cover most of the bill. Compared to other pet insurances, I find Healthy Paws' premiums are affordable and provide a discount when you address changes or add a pet. I have two pets too.
Insurer: Healthy Paws
By: Alex
No Empathy
I've been with Pet's Best since 2016. Never needed anything; I submitted maybe 2 small claims for standard vet visits and routine meds over the course of that time, which just went towards the deductible, so nothing that was ever a chance to see any financial assistance. When I finally did need them for major surgery, my claim was denied with nothing more than a message that said "check your policy". The technicality was that I had changed the type of plan she was on, and she must not have been on it long enough for her to qualify for assistance. When I went to express my concerns, I was met with another impersonal message with no hint of empathy for this incredibly expensive surgery. Tough that I sunk over a thousand dollars in premiums into this company to get literally nothing in return. I hope they use the money to hire someone who cares.
Insurer: Pets Best
By: Mike
Unexpected vet bills
Recently, my 5ish year old dog started having pain in her left eye. I took her to our local vet who diagnosed her with glaucoma and sent us home with meds. After a follow up visit, it was decided that she needed to see a specialist. Unfortunately, the specialist determined that she had lost vision in her left eye. Other than the vision loss, she is in perfect health. I submitted my bills for all visits. After a short period of time, all claims were approved and I received a check for the majority of what I paid out of pocket (minus deductible). The process was quick and easy.
Insurer: ASPCA
By: Erin Swanson