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absolutely amazing company
you make things easy, fast. we always know that our cooper is being well cared for.
Insurer: Trupanion Canada
By:
Awesome customer service
The customer service is awesome and getting reimbursed fast. I couldn’t ask for a better service and dog insurance than trupanion. Thank you for caring and awesome service.
Insurer: Trupanion Canada
By:
Bella’s mom
You guys are so quick in making a decision regarding approval or non approval. It actually just takes minutes!
Insurer: Trupanion Canada
By:
Disappointed about copayment actual amou
Thought I had. 10 percent co-pay after deductible but ended up paying 50 percent of total costs Very disappointed
Insurer: Trupanion Canada
By:
Even at 2:45am you get excellent service
We didn't foresee having to use our pet insurance this early and we had never had pet insurance for previous pets so when it came time to make our first claim, in the middle of the night, we didn't know what to expect. We truly cannot say enough good things about Trupanion. It was so easy and they were very kind. It was a stressful and unexpected situation that we found ourselves in and there was never any surprises from Trupanion. Even in the middle of the night, our emergency animal hospital estimates were reviewed quickly and that allowed us to ensure that our dog could get the best care and tests that he needed immediately. There was never any stress regarding having the money up front and then going through the hassle of printing and submitting claims. Or having to decide what treatment and tests we could afford. Our attention could be fully focused on our dog's care and rehab. Although we never want to be in a position where we have to use insurance - because that means that our dog isn't well, it is reassuring to know that if we need it, it is there and transactions are smooth and easy.
Insurer: Trupanion Canada
By:
Every single person I have interacted with at your company has been so extremely kind and helpful.
Every single person I have interacted with at your company has been so extremely kind and helpful. This week my pet had a life threatening emergency and I got to focus completely on my dog and not on the vet bill.
Insurer: Trupanion Canada
By:
Everyone has always been so helpful every time I have called and asked question.
Everyone has always been so helpful every time I have called and asked question. I really appreciate the compassion towards my pet and myself. Thank you ??
Insurer: Trupanion Canada
By:
Excellent service
Our recent claims were settled extremely quickly, within a few days. I have had Trupanion for years for several dogs and have always had excellent service.
Insurer: Trupanion Canada
By:
Excellent Service!
Excellent Service! Thank you.
Insurer: Trupanion Canada
By:
Good customer service.
Good customer service.
Insurer: Trupanion Canada
By: