154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 20, 2021

appropriate

appropriate

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Ashley has great customer service skills and was very helpful!

Ashley has great customer service skills and was very helpful!

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Because the representatives are always friendly and hellpful

Because the representatives are always friendly and hellpful

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Fast processing but I have not received a check yet

Fast processing, but I have not received a check yet

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Great customer service

Great customer service

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

I’m currently appealing a claim.

I’m currently appealing a claim. So I’m not happy in the moment. However, you have been very good in the past.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Kelsey was perfect.

Kelsey was perfect. She answered my questions to my satisfaction and took time to explain the insurance program.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

My call was answered quickly and my question was answered concisely during one call.

My call was answered quickly and my question was answered concisely during one call.

Insurer: Trupanion

By:

Useful
Verified May 19, 2021

Easy claim submission, fairly fast processing

Good service, relatively fast processing on painlessly submitted claims.

Insurer: ASPCA

By: Dan Caligor

May 19, 2021

I switched to Lemonade

I switched to Lemonade. The reason why - Without any claims filed for 3 years, my premium went up by 70%. Most of all, I experienced difficulties canceling the policy. As instructed, a written cancellation request was submitted but then it wasn't canceled. Instead, i received an email saying that I need to log into my online account to complete the cancel process. I logged in but then it says to submit a written request by email. God..I had to call the customer service and finally connected with them after a 10 minutes wait.

Insurer: Healthy Paws

By: Hyunah Kim

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