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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My dog has had multiple issues and TruPanion has always come through.
My dog has had multiple issues and TruPanion has always come through. The website portal is great, and I just used the 'chat' feature which worked great also. The customer service rep's have always been sympathetic and thoughtful when referring to my dog.
Insurer: Trupanion
By:
Online chat was able to answer all my questions about the coverage summary.
Online chat was able to answer all my questions about the coverage summary.
Insurer: Trupanion
By:
Patrick was very helpful genuinely understanding and knowledgeable!
Patrick was very helpful, genuinely understanding and knowledgeable! I always receive great customer care when calling TruPanion and my calls are answered almost immediately.
Insurer: Trupanion
By:
Always simple and easy.
Always simple and easy. Never a long process or a long wait to speak to someone. Love the online chat!!
Insurer: Trupanion Canada
By:
Efficient and friendly service
Efficient and friendly service
Insurer: Trupanion Canada
By:
had good info and very friendly
had good info and very friendly
Insurer: Trupanion Canada
By:
helpful and resourceful
helpful and resourceful
Insurer: Trupanion Canada
By:
I have never had an issue with them!
I have never had an issue with them! They always answer my questions and are very quick to respond
Insurer: Trupanion Canada
By:
Insurance is boring complicated and usually involves a fight.
Insurance is boring, complicated and usually involves a fight. Trupanion is a pleasure to work with, rates & deductibles are customizable and the coverage is very accommodating to pets of all ages and situations.
Insurer: Trupanion Canada
By:
Patrick was friendly patient and accommodating.
Patrick was friendly, patient and accommodating. Great job!
Insurer: Trupanion Canada
By: