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Because he listened and he tried to explain how the insurance works.
Because he listened and he tried to explain how the insurance works.
Insurer: Trupanion
By:
Always receive good and efficient help to questions.
Always receive good and efficient help to questions.
Insurer: Trupanion
By:
Anything less than a 10 would just be wrong!
Anything less than a 10 would just be wrong! My cats are fully protected which gives me peace of mind, each time I've called, the staff is nothing less than articulate, kind, helpful, caring, and knowledgeable!
Insurer: Trupanion
By:
Amazingly easy, super efficient, unbelievable turn around of claim processing and receiving payment.
My husband told me not to continue with the insurance after our free month from the breeder. I decided to continue with it as the monthly premiums were very reasonable. We had a chocolate lab that passed away two years ago from cancer and the bills were ridiculous. Our puppy was from a very reputable breeder so his thought was "What could go wrong?" At about 6 1/2 months our puppy started to limp. He's a very active little guy and our vet thought that it might be a bruise. After 10 days the limp continued and we saw an orthopedic specialist. Our little guy was diagnosed with elbow dysplasia. So glad I kept the insurance. There is no guarantee that your puppy is going to be free of any disease or defect. We did everything right and i wouldn't trade my love bug in for anything. I cant say how amazingly simple Trupanion has made our life. We paid our deductible and they paid the 90% as quoted. I just emailed the bill for his surgery on Friday and it was approved Sunday morning and payment is on its way. This has been a very incredible experience for me and needless to say my husband is thankful that i didn't listen to him for a change:) Thank you Trupanion for making our experience amazing. I would absolutely recommend Trupanion to anyone that is planning on adopting a companion.
Insurer: Trupanion
By: Judith
Good service, takes long tine to process claims
Good service and easy app interface. Gave 3 stars as it takes a lot longer than it used to for processing claims and reimbursement, even with direct deposit.
Insurer: Pets Best
By: Rachael Fink
their motto: hell no we won't pay...
"Hell no, we won't pay..." That's their motto. Pets Best is the most dishonest and despicable company ever. Nowhere in my policy states that reimbursement for euthanasia is contingent to a preexisting condition, namely my beagle's liver cancer. The company already denied all but one of the claims because of a trivial lab result which was rebuked by 2 of my veterinarians in 2 appeals; but to deny the reimbursement for euthanasia was the last straw. On top of that, Pets Best billed me twice in January after I notified them that my beagle Nicky was euthanized on December 12. The company sent me a run of the mill condolence card and a check for one of the charges, not the 2. I requested my credit card company to reverse the outstanding charge as I expected their refusal to honor my dispute, and now I see that they were able to counter the chargeback. Keep in mind I will still go after that refund and I will publish a more detailed experience with this horrible company. My advice: if you have an older dog or cat, set aside a fund for them, like an HSA for your pets; don't buy pet insurance. ALL INSURANCE companies will find a way to reject a claim by flagging any trivial lab result or incident (e.g., if your dog had an ear infection, they will deny a claim for the treatment of a cough years later). If an ailment was covered in a given year, it will excluded from coverage in the next renewal; ALL PET INSURANCE COMPANIES DO THIS.
Insurer: Pets Best
By: p
My wife and Embrace saved the day!
My wife and Embrace saved the day! I said, “We don’t need insurance for a healthy, 3 month old pure bread,well known breeder bread puppy”. “It’s a waste of money”. Boy was I wrong. I was finally talked into it and so happy we chose Embrace. My 1 1/2 year old lab was diagnosed with an elevated liver count which not treated now is life threatening. After many tests , which Embrace covered, our vet and a few specialists agreed that biopsies were the only way to find his cure and treatment of action. I forwarded the estimate to Embrace, which was super easy by uploaded the pdf,and within days they said what would be covered ,which was everything. This procedure ran me well of $9,0000! Not only did Embrace cover the promised 80%, but it was directly deposited within two days of my submission!! USAA and Embrace haven’t ever let me down!
Insurer: Embrace
By: Michael Brown
Thank You
This is my second dog with Trupanion. Customer service is top notch and I can always see the status of my claim and speak with someone any time! So grateful for everyone at Trupanion. I always tell friends and fellow pet owners how great you are!
Insurer: Trupanion
By: Monica C
Fast, Fast Service
This is the FASTEST service ever. The claim is done within a day or 2 after I've submitted the claim and the check is on the way. Great customer service! With that said, I do wish the cost for Figo insurance was less, but again I love the service.
Insurer: Figo
By: GayLynn Stephens
Best decision I ever made!
I’m new to the insurance world for pets. The two associates that helped me- Kelsey and Christian were outstanding! I was a little nervous and didn’t understand much, they were so understanding and helpful. By the end of our conversations I was 100% confident with my choice and signed up then and there! I would recommend trupanion to anyone! I want nothing but the best for my Mya and I know with Trupanion I have just that!
Insurer: Trupanion Canada
By: Krystal Hiscock