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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast Reimbursement
My 3 year old Frenchie ended up in the ER overnight and it was stressful and expensive! I submitted my documents and had reimbursement direct deposited right in to my account quickly.
Insurer: MetLife
By: Kim
Easy to sign up
Easy to sign up, explains everything!
Insurer: MetLife
By: Rick Jelinek
Predatory and Unethical
I have had healthy paws since 2013 for my dog. Only minor claims and my premiums have always been more than I get back in claims but having the piece of mind of having insurance in case of something catastrophic was nice. Initially my dogs premium was $35. However the last 6 years the premium went up 130%, so that at 11 years old it was $220 a month. Now when he turned 12 Healthy paws increased my deductible from $100 to $500 and payout rate from 90% to 70% without warning. Customer service does not care and seems outsourced. This company is predatory and unethical and I would like to warn anyone who is thinking about pet insurance to go with another provider. Avoid Healthy Paws at all costs.
Insurer: Healthy Paws
By: Nick Fischer
Very easy to file the claim.
Very easy to file the claim.
Insurer: Spot
By: Tonya
Response is extremely efficient and…
Response is extremely efficient and coverage for the pet is very good
Insurer: Trupanion
By: Sharon
Pets Best has been a lifesaver for one…
Pets Best has been a lifesaver for one of our dogs. We got the plan the day after we got him and when he was a year old he started having seizures and required specialized testing that cost almost $15,000. Without Pets Best, we wouldn’t have been able to pay for this without great hardship. The claims process is easy. I just wish they would add CBD oil to their formulary. Other insurance companies cover it and it has been the difference for our epileptic dog.
Insurer: Pets Best
By: N Richard
Stay Away
I paid premiums for 5 years and our first claim over deductible was denied for a pre-existing condition that did not exist - please stay away - every time you ask your vet a question and they leave any notes, it’s used against you. We initiated a conversation with our vet about a cleaning and they claimed our dog was diagnosed with periodontal disease. Effectively, any time your vet leaves a note about your pet, it becomes a pre-existing condition. They will comb over every note to avoid paying you - take your money and run. Our vet even called them to appeal the decision and it didn’t make a difference.
Insurer: Trupanion
By: Sean Nartiff
Pet Insurance!
I was able to get pet insurance through my job, so it made it easier for me to look, go over and talk to a representative in person for the best plan for my dog!.
Insurer: Nationwide
By: customer
Very satisfied customer here
Very satisfied customer here. Claims are processed with a quick turn around time. Best part is I get an email status update throughout the claim process.
Insurer: MetLife
By: Mel B
When my dog decided to blow her knee
When my dog decided to blow her knee, treatment was not to be delayed. Local vet diagnosed and coordinate a surgeon, her repair was done in less than two weeks. Pets Best covered $2700 of the $3200 charge in three weeks. This saved the financial shock of an unexpected expense. Both our pets are covered and I will always use Pets Best.
Insurer: Pets Best
By: Charles Elliott