217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always a pleasure to do business with.
Always a pleasure to do business with. Always helpful and kind.
Insurer: Trupanion Canada
By: Tina
While I understand deductibles need to be met it seems that with every claim I have ever submitted for any of my pets has been denied.
While I understand deductibles need to be met it seems that with every claim I have ever submitted for any of my pets has been denied. I am beginning to consider cancelling this insurance as we keep paying monthly premiums and never getting a claim reimbursed.
Insurer: Trupanion
By: Rosario
Positive with one suggested improvement
Very positive. The company was efficient and timely with reimbursement.However, an improvment that needs to be made to the current system would be to reimburse the vet directly so that your customer would only need to pay the deductible and out of pocket amount to their vet.
Insurer: Trupanion
By: Maureen
Very nice and courteous.
Very nice and courteous. Loved his British accent!
Insurer: Trupanion
By: Russell
Very friendly very helpful - answered my question.
Very friendly, very helpful - answered my question.
Insurer: Trupanion
By: Joanna
Michele
Trupanion was fast with my claim and always available to answer my questions.
Insurer: Trupanion
By: Michele
Trupanion is amazing!
Trupanion is amazing!!! So helpful all the time! Great policies and you can tell that they truly care about us and our pets.
Insurer: Trupanion
By:
Excellent service
Trupanion always provides excellent service.
Insurer: Trupanion
By: Lisa
This was my first experience submitting a claim.
This was my first experience submitting a claim. Chad was personable and extremely helpful - made me feel comfortable to ask a 'stupid' question. Whole process was very smooth.
Insurer: Trupanion
By: Deborah
The welcoming and altogether helpful attitude of whomever it was that answered the telephone when I called to inquire about submitting a claim for extensive vet's bills for my dog.
The welcoming and altogether helpful attitude of whomever it was that answered the telephone when I called to inquire about submitting a claim for extensive vet's bills for my dog.
Insurer: Trupanion
By: Christie