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In a high stress and emotional experience Trupanion did not add to that stress.
In a high stress and emotional experience Trupanion did not add to that stress. The call was quick and gave me the answers I needed within minutes to make healthcare decisions about my cat. Without Trupanion, he would not be here today as their coverage allowed us to get him the care he needed and took away the stress of having to make life or death decisions based on cost. We are so grateful.
Insurer: Trupanion
By:
I've been well satisfied with Trupanion in the five years or so that I've had its policies.
I've been well satisfied with Trupanion in the five years or so that I've had its policies. Telephone access 24/7 is a major benefit.
Insurer: Trupanion
By:
Mikayla was very helpful and pleasant when I Called with questions.
Mikayla was very helpful and pleasant when I Called with questions.
Insurer: Trupanion
By:
My questions were answered
My questions were answered
Insurer: Trupanion
By:
Setting up an account
Overall easy, but zi did have trouble with establishing a password
Insurer: Trupanion
By:
Great customer service.
Patrick Utter was a wonderful person who helped me file my claims correctly during a very sad time after saying goodbye to my pet. He was very knowledgeable and kind. Thank you Patrick.
Insurer: Trupanion
By:
Pleasant interaction
Pleasant interaction
Insurer: Trupanion
By:
Love it
Rep was very knowledgeable and gave excellent advice.
Insurer: Trupanion
By:
The entire enrollment was easy and the representative was very professional and thorough.
The entire enrollment was easy and the representative was very professional and thorough.
Insurer: Trupanion
By:
There was a mistake on Trupanion’s part as to reimbursement.
There was a mistake on Trupanion’s part as to reimbursement. Trupanion looked into it and re-calculated the reimbursement in no time. No harsh words, just hard work. I appreciate how quickly Trupanion processes reimbursement requests.
Insurer: Trupanion
By: