154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 08, 2021

Great Coverage + Customer Service

Our dog had to undergo a major surgery. Healthy Paws was instrumental in allowing us to get the best treatment for our pup. He's well on his way to a full recovery and Healthy Paws was able to help with the medical costs and their flexibility on providers was extremely helpful. Customer service has always been fantastic as well, I can tell they really care about the well being of our dog.

Insurer: Healthy Paws

By: Anonymous

July 08, 2021

I needed to change billing date

I needed to change billing date. Without any hassle or problem it was handled professionally.

Insurer: Trupanion

By: Sandy

July 08, 2021

Disappointed.

My veterinary office has submitted everything necessary. My dog has been sick and I’m getting no help for reimbursement. Thousands of dollars I’ve spent on my dog and paying the highest amount in insurance for this company to not be helped in the end. Very disappointed.

Insurer: Pets Best

By: sierra logan

Verified July 08, 2021

The process was easy and provided great…

The process was easy and provided great information regarding my pet.

Insurer: Prudent Pet

By: Keiron Williams

Verified July 08, 2021

Trupanion has always been prompt, professional and great to work with.

We have been with Trupanion for many years for our three dogs. They have always responded in a timely and professional manner to any of our claims or questions. Their coverage is fair and has been a huge factor in allowing us to provide the best of care for our dogs when they have had health crisis. We have recommended them to many people.

Insurer: Trupanion

By: Mike

Useful
July 08, 2021

Customer service reps have always been…

Customer service reps have always been very kind, polite, and helpful. I can find a lot of my answers on the website but it is still very nice to be able to speak with someone when you have a question or issues you want or need clarification on. Any rep I have ever spoken with has gone above and beyond to assist me. Thank you for having great customer service because it truly does make a difference.

Insurer: Trupanion

By: Carrie Harbin

Verified July 08, 2021

Never would have thought working with insurance could be this easy

Unfortunately our pup had an emergency and we had to rush her to an animal hospital while out of town. Outside of the vets being great, Trupanion really made the process seamless. Claims were approved within a day, and customer service was compassionate and helpful. Could not recommend Trupanion enough

Insurer: Trupanion

By: Kyle

Useful
Verified July 08, 2021

Easy to get quote online

Easy to get quote online

Insurer: Prudent Pet

By: Lori Falconer

July 08, 2021

We have been a Trupanion family since 2012

We have been a Trupanion family since 2012 when my Vet recommended Trupanion to us. With 2 inquisitive pups we new that stuff would "happen". Over the years, we have used our insurance for an emergency and for ongoing anxiety issues with our fur kids. Trupanion has always promptly paid the claims and their customer service is excellent! Can't say enough good about them.

Insurer: Trupanion

By: Mary Kay Lantz

Verified July 08, 2021

Wonderful coverage and customer service!

My vet submits the claim and I had the option of getting a check or having it deposited in my account. I had to do very little. As soon as the claim is submitted I get notified that it is under advisement. Then I get an email saying the procedure was covered or not.

Insurer: Trupanion

By: Barbara

Useful

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