208,706+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,706 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,710 reviews

4.9
Healthy Paws

10,980 reviews

4.9
Fetch

5,226 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,824 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 24, 2025

They processed the claim quickly

They processed the claim quickly

Insurer: Spot

By: Clair Reed

October 24, 2025

Very easy experience to get quotes and…

Very easy experience to get quotes and review different plan options. I was happy to know they offered payroll deductions which makes my life a lot easier!

Insurer: MetLife

By: Loren

Verified October 24, 2025

Frustrating experience for one of our pets despite years of coverage

We’ve had MetLife Pet Insurance for our three pets for several years. Our dogs’ claims have been fairly standard, and the new website is an improvement that makes tracking submissions a little easier. Unfortunately, our experience with our cat has been extremely frustrating. Despite multiple veterinary evaluations confirming his issues are not chronic, MetLife continues to classify them as chronic and pre-existing to avoid coverage. We have not received reimbursement for any of his conditions and are now working with the California Department of Insurance to resolve the matter. MetLife has even gone as far as denying coverage for a medication that is not directly associated with the condition they labeled as chronic. MetLife can and should do better in providing fair and transparent coverage for pet parents who have medical documentation to support their claims.

Insurer: MetLife

By: Customer

Verified October 24, 2025

Always do a great job

Always do a great job

Insurer: MetLife

By: Jerri lang

Verified October 24, 2025

My claims were processed quickly.

My claims were processed quickly.

Insurer: Healthy Paws

By: Melissa Gentile

October 24, 2025

Josh was an excellent rep who answered…

Josh was an excellent rep who answered all my questions and concerns. Pleasant phone manner and very easy to understand.

Insurer: Fetch Canada

By: Theresa Jones

October 24, 2025

Crucial as your pets age.

My little boys, Stewie and Shane, father and son Chinese Crested's were covered with Pet's Best the majority of their lives. As they got older the medical bills increased as they tend to do. Medications and medical procedures became a part of life and that is when Pet's Best truly showed its value. Other pet parents and veterinarians highly recommended Pet's Best when I asked around about pet insurance and now I know why. You can tailor the coverage and deductibles that are right for your finances and when you actually have to use it the claims process is very straightforward through your Pet's Best account online, and the customer phone support people couldn't be more caring, helpful, empathetic and knowledgeable. Stewie and Shane have passed over the rainbow bridge, and while I am crushed emotionally, Pet's Best has made the financial part much less crushing. I will recommend this company to all pet parents for the rest of my life.

Insurer: Pets Best

Veterinarian: Battletown Animal Clinic

By: Aaron

Useful
Verified October 24, 2025

They paid our dog's claim pretty…

They paid our dog's claim pretty quickly after we filed the claim.

Insurer: MetLife

By: Karen Halse

Verified October 24, 2025

Metlife was very efficient

Metlife was very efficient. Reviewed our claims quickly and we were very satisfied with the results.

Insurer: MetLife

By: Jill and Cody

October 24, 2025

Don't Bother! They wont cover whatever it is...

They look for every excuse not the cover your pet! Unless you get their insurance when your pet is a newborn and has absolutely nothing wrong with them, everything is considered a pre-existing condition not covered by them unless it is 'resolved' first. My cat has a heart murmur, likely her whole life and super common in cats, and because a murmur is not curable, no vet visits or treatments to do with the murmur or checkups for the murmur are covered. I have been paying for a service I cannot use, and they refuse to provide a refund. I do NOT recommend this insurance UNLESS you only use it for very basic services on a perfectly healthy animal with 0 conditions prior to it being born.

Insurer: Nationwide

By: Dana

Compare top pet insurance providers plans.