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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Trupanion has covered every single claim submitted

Trupanion has supported our two senior dogs through some really tough times. Both of our dogs have required significant financial support and Trupanion has been there for us all the way!!! They also support us by covering 90% of medications for our old dogs. They take a lot of meds. Honestly, one of our dogs would not be alive without the help of Trupanion. We have been 100% satisfied with them on all fronts. Customer service and coverage. We will always have Trupanion as our insurance provider.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Staffordshire Terrier
  • AGE OF PET: Over 8 years

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4

out of 10

Disappointing and frustrating!

I will say that Embrace has an EXCELLENT customer service team. I have called about a dozen times and have only gotten one person who was not as bubbly and friendly as an over-caffeinated Starbucks barista. They have always been prompt about processing wellness claims for me. But recently my dog needed exploratory abdominal surgery and then a GI biopsy. She was diagnosed with tapeworms around the same time, too. After the surgery, she had a few minor complications and her total vet bills reached about $1300-$1400. It has taken Embrace over a MONTH to even process her claims, and they incorrectly processed the claim with her surgery on it (~$1000). I incorrectly submitted the claim by including two different invoices on the same claim, but after at least 5 calls to check on claim statuses, no one told me that only one invoice could be approved per claim. I figured that out myself after her claim for the surgery and tapeworm treatment was approved for $90 (which was only the tapeworm treatment). It has been a month since I sent these documents in, and I had to call again to get them to work on the claim for her surgery. I really wanted to love Embrace, and until now I did, but I feel like I've had to pester and push them every step of the way in this process. Their customer service team is always polite and appears to be helpful, but 33 days later, I'm still waiting for my dog's surgery claim to be covered--actually, just REVIEWED. I've enjoyed working with them in the past for wellness claims, but when I really needed them, they left me out to dry.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

The claims process was extremely easy!

I had heard that Trupanion was one of the best pet insurance companies and, after doing a bit a research, we decided to get it for our puppy. The claims process was extremely easy from our end. I submitted the bills to Trupanion. They then contacted the Veterinary Hospital for the medical records. We received reimbursement of our expenses approximately 2 weeks after the claim was submitted. Thank you!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greater Swiss Mountain Dog
  • AGE OF PET: Under a year

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10

out of 10

More than I expected!

This was my third experience filing a claim and each time my experience was a favorable one. Each claim covered what I considered to be a reasonable amount of the total expenses. Thank you for making what was a stressful time easier to deal with.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace rescues the rescued pup

My dog got terribly sick, he was vomiting every 20 minutes for over 24 hours. Embrace was there to help, filing the claim was simple and quick. Received the reimbursement in short time. A+
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Wonderful

Had to take my dog in to emergency. The estimate was high of $2300. Trupanion pre-approved the claim so I only had to pay my deductible and not have to go through reimbursement process. Sure lessened my stress!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

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10

out of 10

the best service

Filing a claim couldn't be easier (heartworm in this case). They require a minimum of information and process the claim so quickly. There is no nitpicking like for people health insurance. The web portal to check on your claim is very nicely designed. The insurance may not be the cheapest, but it is very comprehensive and no hassle. I would definitely recommend it to pet owners who want to make sure they can take care of their beloved pet.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: 1 - 8

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10

out of 10

Awesome

Healthy Paws has been fantastic. All of our claims are paid in a timely manner, the ease of submitting them through their app is fantastic. And both times our dog has had major surgeries I get very caring e-mails from Healthy Paws checking up on her!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Tess and EPI

Tess is a rescue border collie cross and had a clean bill of health when we adopted her at 3 months old. We decided to get pet insurance and our veterinarian recommended Trupanion. About a year after adoption Tess was diagnosed with Exocrine Pancreatic Insufficiency (EPI) which requires her to have enzymes added to her food. Finding the best diet, medication and dosage for an EPI dog is time consuming and an ongoing challenge as there is no magic formula that fits all cases.The disease is not curable and Tess will need medication for the rest of her life. She is now a happy, healthy, active 5 year old and Trupanion has literally been a life saver for her as my wife and I are both retired and would not be able to afford the medication she needs to stay healthy. Our claims are always settled within 2 or 3 days.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Border Collie
  • AGE OF PET: 1 - 8

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10

out of 10

Thankful Parent

When I rescued my dogs, I was recommended to get them per insurance. I have to say honestly it wasn't something I was thinking of doing but I followed my friend's advice, did some research and got them policies with Healthy Paws. A few months later, I came home from work one afternoon, only to find that my boy Casper was terribly ill. We rushed him to the pet ER where we were told the next day that he would have to undergo surgery. What should have been a routine 2hr surgery become 7. They discovered he had an intussuception, which would also require several days in the hospital for recovery. Needless to say the medical bill was extensive. Not only was it easy to send the claim in to Healthy Paws, the kept me updated on the entire process, and it only took days for me to be informed that my claim was approved. The team at Healthy Paws was the nicest, caring and most understand I have ever dealt with, and their efficiency allowed me to focus on what was most important, Casper's recovery. I am happy to report that Casper is recovering well and is getting stronger every day. I can't thank Healthy Paws enough and would highly recommend them anyone.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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