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This insurance does not cover any of the typical expenses. It is very confusing and misleading. They don't call you back.
I submitted over a $1,000 expense and after two months was told that none of the charges qualify for reimbursement. Out of the $1,000 claim, only $80 is applicable towards deductible. I tried calling, and after waiting on the phone for a hour, had to hang up. I have left two messages and no call back. I'm very dissatisfied with this transaction and ask that you cancel this policy immediately. Masoud Sepahi 949-375-6599.
Insurer: Pets Best
By: MASOUD
This policy has caused us to spend unnecessary money when we should have just been paying out of pocket for vet bills.
This policy has caused us to spend unnecessary money when we should have just been paying out of pocket for vet bills. We've ended up spending double the money on the coverage that does not cover anything, while also paying for vet visits in full. I think more claims have been denied than accepted. Our other dog has Nationwide which seems to be a much better pet insurance. This company has been more of a hassle than helpful.
Insurer: Trupanion
By:
Though i appreciate Jason concern about my pet he was able to 'read' from my disposition that I was only really interested in understanding the process for completing the claim.
Though i appreciate Jason concern about my pet, he was able to 'read' from my disposition that I was only really interested in understanding the process for completing the claim. He was concise in his explanation, assisted me in downloading and logging into the app, and setup account details for direct deposit
Insurer: Trupanion
By:
Very Slow Service
Took over a month to get reimbursed. Way too slow.
Insurer: Trupanion
By:
EXCELLENT COMPANY !!!
Trupanion always does a GREAT JOB !!!
Insurer: Trupanion
By:
Very helpful & patient.
Very helpful & patient.
Insurer: Trupanion
By:
WONDER WORKERS AND ORGANIZATION!
We have a rather sick dog and Trupanion has been a beyond WONDERFUL organization to work with. I recommend them at every chance I get. Thank you Trupanion and Staff!
Insurer: Trupanion
By:
What you offer makes sense plus a friend recommended you and she has had a really good experience with your company
What you offer makes sense plus a friend recommended you and she has had a really good experience with your company
Insurer: Trupanion
By:
Just good to have a back-up resource!
Yes, I always recommend Trupanion to friend getting new pets. Not much to say about this recent submission, which was a test of my cat’s stool which was soft and smelly. The stool sample came back as negative for parasites. Whatever it was passed, and the next day my cat was back to normal. The claim for the test was rejected by Trupanion, but I had the vet submit anyway just in case it turned out to be a problem that needed treatment. So far, both my cats are pretty healthy. I advocate for pet insurance because when cats & dogs get older they usually need expensive medical treatments. I am hoping that Trupanion will help blunt such expenses when my cats are elderly.
Insurer: Trupanion
By: