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All my questions were answered completely
All my questions were answered completely
Insurer: Trupanion Canada
By:
Because I felt that way
Because I felt that way
Insurer: Trupanion Canada
By:
Best insurance ever
This pet insurance is the best! They give you many options to choose from for deductibles and coverage percentages to customize what works best for you and your pets. Not only do they cover just about EVERYTHING minus the vet visit cost but they're super fast with reviewing claims and reimbursement payments. Because of healthy paws, I'm able to give my dog the best vet care which has drastically saved her life on many occasions. My dog kona was diagnosed with a brain tumor in 9/2020 which cost about 5 grand. And had two abdominal surgeries back to back each costing around 8 grand. Healthy paws covered 70% of it all!!!! Minus the deductible for the year. Without them, I would not have been able to afford extending konas life during these emergency situations. Please use this company you won't regret!
Insurer: Healthy Paws
By: Angela
This pet insurance is the best
This pet insurance is the best! They give you many options to choose from for deductibles and coverage percentages to customize what works best for you and your pets. Not only do they cover just about EVERYTHING minus the vet visit cost but they're super fast with reviewing claims and reimbursement payments. Because of healthy paws, I'm able to give my dog the best vet care which has drastically saved her life on many occasions. My dog kona was diagnosed with a brain tumor in 9/2020 which cost about 5 grand. And had two abdominal surgeries back to back each costing around 8 grand. Healthy paws covered 70% of it all!!!! Minus the deductible for the year. Without them, I would not have been able to afford extending konas life during these emergency situations. Please use this company you won't regret!
Insurer: Healthy Paws
By: Angela Olivares
The best assurance for your pets I…
The best assurance for your pets I trust them
Insurer: Trupanion
By: Monique Papon
Refuse to pay first claim
Healthy Paws has Refused to payout on the literal first claim in two years my pet has been insured with them. They claimed my pet didn’t have any medical records on file (which is a joke considering the hospital faxed them records the same day my pup got hurt) it is now ten days later and I haven’t heard anything OR gotten the direct deposit they claim to give folks so I decided to call in. Today 7/12 I spoke to Sharon (who is supposedly a manager) she was the most rude and unprofessional person I have ever spoken to in customer service. She got huffy and so immature when I reminder her that I PAID for this policy and coverage. She also finally admitted that they’ve had the records from the hospital since the 5th. I wish I had known two years ago that they wouldn’t pay up for claims before spending thousands on that policy over the years. STAY FAR AWAY from these fraudulent people. They don’t care about you or your money OR your pets! Also here’s something I find super sketchy now that I’m researching other pet insurances: They don’t accept prepayment or annual pay because they want to hike up your rates with no warning (during a PANDEMIC TOO)
Insurer: Healthy Paws
By: C
Smooth sailing with the claim process
Trupanion staff helped me throughout the process - To ensure I did everything correctly, I was literally chatting with them on IM while my cat was being treated for urgent symptoms. Everything they confirmed on this chat was accurate and something I could easily follow going forward. In each step of the way, they were also making sure my cat was recovering which I thought was adorable. The claim process was easy and fast. I especially appreciated the updates via txt message. This made the process transparent to me and left no questions. Would recommend Trupanion for pet insurance!
Insurer: Trupanion
By: Mari
I'm extremely disappointed with the…
I'm extremely disappointed with the refund services of Pet's Best. Repay is awfully slow and I set up my account to receive refund through my checking account as was suggested for quicker turn around. I got a message that something went wrong with automatic refund going automatically into my account. It appears there's a deliberate attempt to prolong refunds.
Insurer: Pets Best
By: Janet Newby
Horrible service 30+ days and nothing
STAY AWAY HORRIBLE SERVICE!!!!Save your money and go with Nationwide or a bigger company. I paid for my dogs insurance for months, submitted a claim and it wasn’t even looked at 30 days later. Not one email from pets best nothing at all just the same status as the very first day i submitted it. They won’t reimburse anything and tell you it’s a staffing shortage issue.
Insurer: Pets Best
By: Jeremy
Our claim was paid in a week
Our claim was paid in a week . Affordable prices!
Insurer: Pets Best
By: Stacey