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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Customer review of experience

Courteous customer service, compassionate approach, prompt claims handling with integrity.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy paws is the smart choice

First of all, pet insurance is amazingly useful in general. I dislike the idea of waiting for a bad thing to happen and then just hoping that somehow I will be able to raise enough money via crowdsourcing to take care of a beloved family member. So #1 is get pet insurance; don't gamble with your pets life. #2 is, since you're going to get pet insurance, get Healthy Paws. Here's my experience with them: You would think a lab-bulldog-staffie-boston terrier mutt would be free of hereditary conditions, wouldn't you? Not my Lilybug. She's just exceptional like that, I guess. She was born with both femurs curved to the point that her kneecaps don't track properly. Doesn't sound like a big deal? Well it kind of is. Long story short--She needed BOTH femurs cut, rotated, and screwed into plates, BOTH knee ligaments cut and re-pinned, BOTH knee grooves deepened, and since we got her treatment so early we managed to fix a partially torn ACL before it fully tore apart (can you imagine the pain if that had happened?!) and realized that her shin bone ALSO needed to be cut, rotated, and screwed into plates. Altogether we have one very sore puppy, and almost $20k in vet bills. I don't even make that much in a year, as a grad student. Because of healthy paws we: 1. Could manage to pay for almost $20k in vet bills that otherwise would have put us in debt. 2. Were a lot faster about going to the vet & surgeon, since we knew we'd most likely be able to afford the care (since we only have to cover 20%). This saved us and our pup from a LOT of pain, since it meant we caught a partially torn ACL before it completely tore. 3. We were reimbursed so quickly that we were reimbursed for the first surgery before the second one took place, and didn't even need to take out a loan to cover the upfront costs. (We did it in stages, so that she could still be a tri-pod at any point in time.) Every time we've submitted a claim, they assess it within a day or two and the check gets to me a week later (Except the one time it got lost in the mail. And they were ready to reissue it in a heartbeat.) On top of that, the people at healthy paws are so friendly. I've had to contact their customer service a couple times, and every time they handled my issue efficiently and very pleasantly. I was never passed around, or talked down to, or put on ridiculously long holds. They didn't make excuses, they just found solutions. Someone from healthy paws even rea
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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8

out of 10

Intuitive Forms with Fair and Fast Responses

For just under $30 per month I get the piece of mind knowing that my husband & I can get generous compensation for any medical emergencies that might come up. With my cat, she is living with mild renal failure and our first appointment to diagnose that cost a lot of money. With ASPCA, we got about 80% of that back. We would have gotten more, but our vet charges a little bit over ASPCA's accepted charges. But it's better than nothing and is worth the peace of mind.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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8

out of 10

Thank You

I would remommend Embrace to anyone with a new puppy. I had an English Bulldog names Thor and he sadly passed away at 1 years old. The company refunded my reaming balance I had paid for the insurance and they covered $8000 worth of vet bills.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bulldog
  • AGE OF PET: Under a year

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10

out of 10

Successful claim

My nearly 2 year old Golden doodle cut her paw badly. She required many stitches and a month to recover. I've never made a claim before on pet insurance and I'm happy to report that I was reimbursed promptly and without incidence.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace was top notch

My 6 year old German Shepherd had an ACL injury and Embrace was fast to get the Pre-certification done and I had reimbursement within 2 weeks. If you are looking for a legit Pet Insurance company, Embrace should be at the top of your list.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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9

out of 10

Very impressed with their quick response

Trupanion was great to deal with. My dogs claim was submitted and 2 hours later I had confirmation that Trupanion would be paying the vet directly. $3000 was paid by Trupanion. Great work and will always have pet insurance.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

easy

I wish exceptions for bi-lateral conditions were covered. Just because he got cherry eye on one does not guarantee other eye to get it. In his case he did.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: Under a year

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10

out of 10

Excellent service

Rather than wait for the vet's office to submit claim forms I've submitted them myself. It has been an easy process and the reimbursements have been timely. The representatives are warm, courteous, and helpful. The website is simple to navigate and the forms readily available. I recommend this pet insurance.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Queensland Heeler
  • AGE OF PET: Over 8 years

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10

out of 10

Awesome !!

My 7 year old dalmatian had injured her left rear knee slipping on the ice. I tried rest, and conventional methods to no avail. She needed surgery and medications. The entire cost was covered minus my deductible. I am pleased my Coco us doing well, and thank Embrace for their very efficient and effective service allowing me not to worry about getting surgery that my dog needed.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dalmatian
  • AGE OF PET: 1 - 8

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