154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 18, 2021

BEST INVESTMENT AND BEST SERVICE

Absolutely the best service I ever had.

Insurer: Trupanion Canada

By:

Useful
July 17, 2021

It's always good

It's always good, fair etc. Just a little slow these days but I guess that's a sign of the times.

Insurer: Pets Best

By: Sheila (Sammie) Burch

July 17, 2021

Not a good pet insurance

Not a good pet insurance. I been getting ripped off for years now.they said somethings are a preexisting condition and we dont cover it.my dog never had a preexisting condition and they did not want to reimbursed me for anything. I got a 700.00 bill from the veterinarian i got back 125.00.how is that 90% reimbursement.rip off

Insurer: ASPCA

By: John OBrien

Verified July 17, 2021

I am impressed!

The claim was quick and the coverage was excellent

Insurer: Trupanion Canada

By: Judy

Useful
July 17, 2021

A veterinarian friend recommended insurance and I'm so glad I got it!

Years ago a veterinarian friend spoke about the agony vet Dr.s face when pet owners can't afford a life-saving medical procedure and have to have them euthanized. She reminded me that a veterinarian's entire focus is on saving lives, not taking lives and she wished that everyone would get medical insurance for their pets. I determined then that we would have it for our next dog, a border collie. We have had many of these tireless dogs and we were shaken to learn that at just eight years old, Jack had osteo-arthritis in his hips, despite careful breeding. The expense of the treatment and medications he has already required would seriously strain our budget today, and the costs are only going to increase as he ages. Buying Trupanion insurance for him as a puppy has turned out to be one of the best decisions ever, and the Trupanion service is exceptional. They are always available and understanding when you call, and claims are easy to submit and processed promptly. I urge every pet owner to buy medical insurance and I'd also recommend getting it from Trupanion.

Insurer: Trupanion Canada

By: Christopher

Verified July 17, 2021

Thanks for your friendly help at a distressing time.

Great customer service, and a quick response to my claim.

Insurer: Trupanion

By: Meg

Useful
Verified July 17, 2021

The site was easy to navigate

The site was easy to navigate, and the rates are comparable to other pet insurance companies. Having a discount from my employer saved even more money.

Insurer: Prudent Pet

By: Melody Smith

July 17, 2021

These people are deceitful!

Even though they claim that they are direct pay. All sites show that checked... BEWARE because their loophole is thy say it is done on a case by case basis.. Don't waste your time looking for that statement in their advertising because it is not there!!! Very misleading and very deceitful!!

Insurer: Figo

By: George

Useful
July 17, 2021

Long processing time, and they will find a way to not cover you

pets best usually takes more than 30 days to process the claims. And they will look for a way to not cover them. My dog had some kind of dandruff when she was little, before we got her policy, it was caused by excessive bathing at the moment. And now pets best is saying that she had pre-existing allergies eventhough she was never diagnosed by a professional, and they refusse to cover any problem she can have in her skin, it doesn't matter that it is not the same problem, they always say it's because of her preexisting allergies, which she does not have. I have appealed a couple of times (which by the way is just a waste of time), even with a letter from her veterinarian saying that she is not diagnossed with allergies, and apparently the process is useless. I do not recommend this insurance. Unfortunatelly, I'm stuck with them because my dog was diagnossed with hip dysplasia a couple of years ago, and that would be a pre-existence if I switch to any other company. By the way, there's no way to increase your coverage, the only way is to cancel the policy and buy a new one, which would consider anything (anything that you had taken you dog to the vet for) as pre-existing.

Insurer: Pets Best

By: Celina Lozano

July 17, 2021

Healthy Paws is a lifesaver

Great customer service and quick and easy claim processing. It was such a relief to make a decision based on what was best for my cat rather than what it might financially cost when an emergency happened. Would highly recommend Healthy Paws!

Insurer: Healthy Paws

By: Stephanie

Useful

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