154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,221 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 23, 2025

Premiums on 2 young dogs went up over…

Premiums on 2 young dogs went up over $100 yr. Started at $120/mo, in 3 yrs it is over $300/mo, NO CLAIMS! Thieves, run away!!!

Insurer: Embrace

By: Nick P.

Verified July 23, 2025

A Good Service!

I highly recommend MetLife Pet - the submission process for medical appointment claims is very straightforward and I can always count on Customer Service to help me out when I do have questions. I would love to see a similarly transparent and easy process when it comes to claims relating to prescription and item reimbursment!

Insurer: MetLife

By: Srividya Prasad

Verified July 23, 2025

Service is Excellent!

Service is great. Employees are nice and respectful. They have always taken the time to answer all my questions with out making me feel uncomfortable or stupid. The refunds are almost always delivered in a timely manner. It’s a little more expensive than I like but worth it. I selected a date but this review applies to all experiences.

Insurer: MetLife

By: JACQUELYN UDEN

Verified July 23, 2025

Fast resolution, great communication

Great communication

Insurer: Fetch

By: James

Verified July 23, 2025

Just overall great experience

Just overall great experience. Extremely easy to work with and extremely fast reimbursement process. Less than 72 hours.

Insurer: Trupanion

By: Jimmy

Verified July 23, 2025

Love it

Great thus far Very easy to submit your claims and be reimbursed in a reasonable amount of time via direct deposit. I absolutely love it and would recommend it to everyone. I used to work with another company for over 15 years and I would never go back to them. After having the experience I’ve had with MetLife.

Insurer: MetLife

By: Ramona Boudreau

Verified July 23, 2025

MetLife Pet Insurance is terrific

MetLife Pet Insurance is terrific! The invoices are easy to submit, and payment is speedy. We're so glad we got away from another pet insurance and joined MetLife. Great job, everyone!

Insurer: MetLife

By: Mindy

Verified July 23, 2025

Rebecca is PAWSOME

I spoke with Rebecca about questions I had before choosing my policy. She answered all of my questions thoroughly and made the whole process very enjoyable! Thank you!!

Insurer: Prudent Pet

By: ccyahoo

Verified July 22, 2025

Oops, insured my dog twice

I was so excited about my new dog that I accidentally insured him twice! The agent on the phone helped me quickly and kindly, with no fuss at all.

Insurer: Nationwide

By: Stefanie

Verified July 22, 2025

The price for the insurance plan I have…

The price for the insurance plan I have has gone up so much that it is ridiculous! For what you charge, you should reimburse me within one to two business days. Sometimes I have to wait several weeks and that is not acceptable!

Insurer: MetLife

By: Angelica Romero

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