218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Refreshingly Excellent Customer Service
Good customer service is almost non-existent these days. It's unfortunate but true. Not the case with Healthy Paws. The process of signing up, was a piece of cake. Once signed up, they send emails that are short and to the point. When I needed to file a claim, it was easy. They have an online portal and an app. Both are easy to use, intuitive and don't require a bunch of hoops. They review claims immediately, it's surprising how fast. They pay out just as fast and their statements are easy to read. Our dog got pretty sick and the bills added up. I was afraid they would find sa loophole or reason not to pay and that simply was not the case. I highly recommend Healthy Paws to anyone looking for pet insurance.
Insurer: Healthy Paws
By: Cindy Kennedy
Finally, good customer service
Good customer service is almost non-existent these days. It's unfortunate but true. Not the case with Healthy Paws. The process of signing up, was a piece of cake. Once signed up, they send emails that are short and to the point. When I needed to file a claim, it was easy. They have an online portal and an app. Both are easy to use, intuitive and don't require a bunch of hoops. They review claims immediately, it's surprising how fast. They pay out just as fast and their statements are easy to read. Our dog got pretty sick and the bills added up. I was afraid they would find sa loophole or reason not to pay and that simply was not the case. I highly recommend Healthy Paws to anyone looking for pet insurance.
Insurer: Healthy Paws
By: Cindy
My wife and I have two now almost 3…
My wife and I have two now almost 3 years' old newfoundlands. We love our boys dearly like most pet parents do and we knew when we got them, as puppies, that we were going to need a pet insurance to cover any eventual issues down the line. We, of course, hoped that we would never need to use our pet insurance with Healthy Paws but wanted to make sure our boys would always get the best care possible, if something was to happen. As it turns out, we've had quite a few issues with our boys already, which of course is unfortunate, but Healthy Paws have always been there to cover our expenses, as per policy, and we have never been left hanging. One of our dogs, for example, just had a mishap recently which resulted in an emergency abdominal surgery hospitalization for several days. Our total bill came to almost USD 10,000.00 and Healthy paws covered without any questions. Our other dog has been diagnosed with a heart condition and thyroid at the start of 2020 and more recently hip dysplasia. He requires a lot of medication to manage his condition and regular check-ups. Here too, Healthy Paws cover our expenses without any questions. We simply would not be able to take care of our boys the way we do, if we didn't have Healthy Paws as a security net. The premium for our policy is high because we have large breed dogs but it's reasonable and definitely worth the money. The claim process is so straight forward. Take a picture of your invoice and upload it through the app. Couldn't be more simple and we couldn't be any happier with our choice to use Healthy Paws as our pet insurance provider.
Insurer: Healthy Paws
By: Thomas Salling Nielsen
Great pet insurance which doesn't let you down!!
My wife and I have two now almost 3 years' old newfoundlands. We love our boys dearly like most pet parents do and we knew when we got them, as puppies, that we were going to need a pet insurance to cover any eventual issues down the line. We, of course, hoped that we would never need to use our pet insurance with Healthy Paws but wanted to make sure our boys would always get the best care possible, if something was to happen. As it turns out, we've had quite a few issues with our boys already, which of course is unfortunate, but Healthy Paws have always been there to cover our expenses, as per policy, and we have never been left hanging. One of our dogs, for example, just had a mishap recently which resulted in an emergency abdominal surgery hospitalization for several days. Our total bill came to almost USD 10,000.00 and Healthy paws covered without any questions. Our other dog has been diagnosed with a heart condition and thyroid at the start of 2020 and more recently hip dysplasia. He requires a lot of medication to manage his condition and regular check-ups. Here too, Healthy Paws cover our expenses without any questions. We simply would not be able to take care of our boys the way we do, if we didn't have Healthy Paws as a security net. The premium for our policy is high because we have large breed dogs but it's reasonable and definitely worth the money. The claim process is so straight forward. Take a picture of your invoice and upload it through the app. Couldn't be more simple and we couldn't be any happier with our choice to use Healthy Paws as our pet insurance provider.
Insurer: Healthy Paws
By: Thomas
Very easy to work with when given the information they ask for...
Quick turn around on payments, Don't have to make decisions about what to do depending upon money...
Insurer: Healthy Paws
By: John
She was extremely nice and helpful
She was extremely nice and helpful. Presented me my options and helped me select the plan best for me.
Insurer: Prudent Pet
By: Cory Grant
Trupanion Customer Service
Zach is an awesome consultant. He explained everything in detail, answered all questions and welcomes questions!
Insurer: Trupanion
By: Becky
Easy to understand
Was very easy filling out the app and I love the different options of the deductibles
Insurer: Trupanion
By: Steve
Pleasant and Helpful Customer Service
Very simple and Diane was very helpful and personable
Insurer: Trupanion
By: Carol
Trupanion has been a very good insurance for my pets.
Trupanion has been a very good insurance for my pets. I usually tell my friends before you buy an animal please get insurance because it will help you with your bills especially if you have something very important to do for your animals. I have it very good luck with Trupanion so far. And I would always recommend it to other people. Thanks Debbie
Insurer: Trupanion
By: Deborah