154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 28, 2021

Thank you so much for all that you have done during Ramys stay at the pet hospital.

Thank you so much for all that you have done during Ramys stay at the pet hospital. I'm very grateful how fast and accommodating you all were to help the process along. I'm very thankful I signed up with trupanion!

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

The customer service at Trupanion is some of the best I have ever experienced.

The customer service at Trupanion is some of the best I have ever experienced. It is clear to me that the staff are extremely well trained, have excellent systems to support them and genuinely care about my pets. I can't begin to describe how much all of that (especially the caring part!) means to my experience as a customer!

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

The service is easy and friendly.

The service is easy and friendly. I feel comforted by the policy and protection offered to my & my pet. However, it is expensive and there might be better options for other people depending on their circumstances.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Trupanion Cares and has Excellent Customer Service!

The staff took their time with me even when I asked the same question over and over again! (I was tired). I spoke to three different people over three days, and they were very kind and really professional. Most of all, my favorite thing, is that they knew what they were talking about. And unlike several other companies I talked to, who just wanted to make a sale, your staff was really interested in my cat. ??

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

They were very patient n caring I was scared and they made me feel better

They were very patient n caring I was scared and they made me feel better

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Trupanion has always been consistent in answering all my questions

Trupanion has always been consistent in answering all my questions

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Aldo

Trupanion has been fantastic through Aldo’s unexpected diagnosis of leptospirosis.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Ollie has a friend in Trupanion.

Trupanion has been to the rescue. My sweet Ollie has diabetes and the insulin and needle bills have been covered in a very timley fashion.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Trupanion is absolutely the very best pet insurance.

Trupanion is absolutely the very best pet insurance. Calls are always answered promptly, by friendly caring ladies, and gentlemen... who make you feel like you are the only customer they have. Invoices are paid within a few days, and the Emergency Veterinarian Hospital, paid direct. For more than 12 years Trupanion has been there for our doggie (Princess), and kitty (Meow); who passed on 11/18/20. Our veterinarian promptly submitted the last bill for Meow to Trupanion. It took me a few days to call Trupanion about Meow.... The lady I spoke with was very supportive, and compassionate. She told me they had taken care of everything. Meow's policy had been cancelled on the 18th., the premium was prorated for the month of November, and a refund check was issued. Totally unexpected. The kindness did not end there... a few days later we received a beautiful hand written sympathy card in the mail from Trupanion. Very much appreciated, during a very difficult time. I refer everyone I meet (who owns a fur baby) to Trupanion. I tell them if you really care for your babies, you need to buy Trupanion. Princess, and I would like to say THANK YOU to everyone at Trupanion, June Lewis

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Always There - A True Partner

Trupanion is always on and processes claims very quickly for my dog's chronic illness. I feel like they are a true partner in her health.

Insurer: Trupanion

By:

Useful

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