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We thoroughly researched all of the pet insurance companies and found Healthy Paws to be the best choice for us. The biggest selling points for us was that the deductible is annual (not per incident), and that the maximum payout is unlimited annually and lifetime. Like most pet parents, we took out insurance as we never wanted to have to choose between our dog’s health and finances. We hoped we would never have to use it, but in the almost 5 months Dixie has been home with us, we have had to use it multiple times. She has had giardia, surgery to remove a baby tooth that broke off at the gumline, and 2 surgeries for what we thought was a puncture wound that ended up being a dermoid sinus tract that went thru and under her nasal bone. Quite a lot to go thru for a puppy who is only 6 ½ months old. All of her claims have been paid promptly with no questions asked (unlike human insurance which always seems to be a fight to get them to pay for anything). Their customer service is outstanding. It was stressful enough watching her go thru all of these procedures, and it was nice not to have to worry about the financial end of it. It is such a nice touch that they followed up after her last major surgery to check on her. We recommend Healthy Paws to any of our friends who ask about insurance for their pets and we will only use them for our pets.

Porcupine quills, torn toe nails, vomiting and diarrhea, foreign body ingestion, possible bloat - Trupanion and I seem to have seen it all ! I will NEVER be without pet insurance as long as I own a pet, and I have used other companies in the last 9 years and have been the happiest with Trupanion.

Excellent Service from day one. I have and will continueto recommend Trupanion.

I don't think I had signed up for 2 weeks when my puppy ate something that caused a gastrointestinal issue. Everything was so easy. The vet clinic direct billed and I had a check within a week. Unbelievable great service. So easy and so fast. No questions, no hassle. Wonderful.

I am delighted by Embrace's rapid response to my insurance claims. I researched several pet insurance providers before selecting Embrace for its better coverage at a better price.

Have been with VPI for 10 years and had small claims for the first 6 years. One of our dogs was stricken with cancer and VPI covered a little over 1/3 of the surgery and chemo (about $4000 of $10,000) which helped but I thought more would be covered. Various medical procedures have limits and good luck trying to figure out all their codes, etc. I want a plan where I submit an $800 vet bill and get reimbursed a good portion of it minus excuses for limits and refer to this code and that code about coverage, etc. Thanks to this website I'll be shopping for a possible new pet insurance company. VPI has taken care of us and I would possibly recommend them but I think there are other companies out there who will cover more at less cost and less complication.

We received our insurance payment within a few days of our submission.

Trupanion rocks. From start to finish. Couldn't ask for better service or value.

I have insurance for my two dogs: Jesse, a collie, and Murphy, a Havanese. Jesse has hip dysplasia, neurological problems, and hypothyroidism. Over his five year lifespan I have made numerous claims for diagnostic tests, emergency visits, and medications. Trupanion has been invaluable in helping me with these large expenses, which totaled several thousand dollars just last year. Claims are paid promptly, and I've never had an issue with anything being rejected. While Murphy has never had to make a claim, I'm still happy to have the peace of mind knowing that I will never have to make a life or death decision for either of my dogs based on finances.

I have dealt with various insurance companies over the years concerning reimbursements. I have received my money the next day when my dentist initiates claims. Concerning prescriptions, I've had to submit paper receipts that took 15 days. I'm happy to see Trupanion making the effort to improve their processing time. Now that I receive my money electronically, I was thrilled this most recent time, to see a bank deposit within the week! Bravo!! Keep up the good work.