154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 10, 2021

Puppy's Vaccinations

We filed a claim for our puppy's vaccinations and we received a reply quickly and in a matter of a couple of weeks we received a check for the covered amount, Thank you

Insurer: Pets Best

By: Rich

August 10, 2021

Wonderful customer service

Wonderful customer service. You will talk to a helpful human nearly immediately. They make reimbursement very easy. I'm very happy with this company.

Insurer: Trupanion

By: Todd Seymour

August 10, 2021

The worst pet insurance ever

The worst pet insurance ever! They refuse every claim. Please don’t trust this company! Find another pet insurance this one is a scam!

Insurer: Trupanion

By: Terri Jones

Verified August 09, 2021

So far my experience with Prudent has…

So far my experience with Prudent has been great. I price compared along with benefits along with the insurance and Prudent was the best option.

Insurer: Prudent Pet

By: Crystal Duke

August 09, 2021

Decent

The policy is very inclusive and fair priced, however the time it takes for claims to be processed is getting longer each time we submit one. It used to be done in about 2-3 weeks, now we are over 5 weeks and just now hearing back. This is unacceptable when this is the reason we got the insurance is to cover accidents we cannot afford in a timely manner.

Insurer: Pets Best

By: Tanner Richie

August 09, 2021

very happy with trupanion

very happy with trupanion, very easy to submit claims and fast reimbursements, greatful that they can help in difficult times of our pets health.

Insurer: Trupanion

By: Jennice Ledee

Verified August 09, 2021

Based on 1 encounter representative was knowledgable concerned about making sure all questions answered.

Based on 1 encounter, representative was knowledgable, concerned about making sure all questions answered.

Insurer: Trupanion Canada

By:

Useful
Verified August 09, 2021

Chat help function is great when you don't want to get on the phone and the 24/7 service means I don't have to wait to next business day with questions.

Chat help function is great when you don't want to get on the phone, and the 24/7 service means I don't have to wait to next business day with questions.

Insurer: Trupanion Canada

By:

Useful
Verified August 09, 2021

Form information

Found it a little confusing- cannot find where to enter vaccinations information

Insurer: Trupanion Canada

By:

Useful
Verified August 09, 2021

Prompt Reliable Service

Prompt service and exceptional phone service as well. I did not have to wait weeks for payment.

Insurer: Trupanion Canada

By:

Useful

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