154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 01, 2025

Easy claim submission and quick payments

Glad that I decided to cover our pup with Spot.

Insurer: Spot

By: Dan D.

Verified August 01, 2025

Staff remembers me and takes my…Met Life is the god of pet insurance

Staff remembers me and takes my concerns seriously.

Insurer: MetLife

By: Joe Harman

Verified August 01, 2025

10/10 Experience!

Spot has provided a wonderful experience for our family! The customer service is easy to access, and submitting claims is a breeze. The claims get processed quickly, and I’ve never once had a question or concern from Spot about a medical bill. They have been a godsend. My only regret is we didn’t sign up earlier!

Insurer: Spot

By: Katie Mahoney

Verified August 01, 2025

Claims handled in a timely manner

The claims process using the App is seamless and straightforward. Coming up on our first year with Spot and our puppy and we're very happy. Spot has turned out to be the right choice for us for convenience and value.

Insurer: Spot

By: Dave S

August 01, 2025

This was the 1st time I filed a claim…

This was the 1st time I filed a claim and I'm very satisfied. Took almost 3 months because my vet had not submitted the information of the 12 months prior to insuring my pet in a timely basis but in the end I received the refund I was entitled to. Had occasion to speak with the staff and I'm pleased to say they were all courteous, informative and attentive.

Insurer: Embrace

By: Mayra Perez

August 01, 2025

Scam --- You guys need to be very careful

You need to be very cautious when signing up with this company. I canceled my policy seven months ago, but unfortunately, they have continued to charge my bank account all this time. I only noticed today. Even though it’s partly my fault for not keeping better track, I called the company back and they told me they have no record of my cancellation. I canceled this policy after paying them for nine years because whenever I needed coverage, they wouldn’t cover anything, despite me having full coverage. Your pet has to undergo surgery for them to cover even basic expenses. This feels like a huge scam, so please do not work with these people. Additionally, I would like to highlight the very poor customer service. Every time I called, it took at least three days to reach someone who could help fix my issue. Unfortunately, I found that I was never able to resolve my problem because the representatives seemed more focused on taking my money. If you encounter an issue, good luck getting it resolved.

Insurer: Healthy Paws

By: Alex Cambaz

Verified August 01, 2025

They are always on the ball!

They are always on the ball!

Insurer: Trupanion

By: Jane

Verified August 01, 2025

They pay the 80% of my bill that's all…

They pay the 80% of my bill that's all i can ask.

Insurer: Spot

By: Donald Null

August 01, 2025

Timely reimbursement!

Pets Best quickly reviewed my dog's paperwork and bills from the veterinary hospital and reimbursed the payments promptly. This was especially helpful as his health issues have not been resolved and there are ongoing costs. Such peace of mind during this stressful emergency.

Insurer: Pets Best

By: Jocelyn Bartkevicius

Verified August 01, 2025

Paid a large claim within 24 Hours of…

Paid a large claim within 24 Hours of submission , i am glad we had the coverage,

Insurer: Trupanion

By: Jim

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