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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I recently lost a pet and when I…
I recently lost a pet and when I submitted the euthanasia claim, I was reimbursed for the claim and for the prorated monthly subscription cost. I was dreading having to call to get this done. The fact that you did it all for me is appreciated and shows you empathize. Thank you.
Insurer: Trupanion
By: RL
Extremely easy to navigate website and…
Extremely easy to navigate website and submit claims online with very fast response. User friendly website allows technical challenged individuals like myself to be able to navigate easily. Highly recommend!
Insurer: Embrace
By: Ivette Bohannan
NO LONGER WORRY ABOUT VET BILLS
Fast turn-around. Great policy coverage. I no longer have to worry about my precious cats' medical care.
Insurer: Trupanion
By: Barbara Dachman
Fast and Easy
Fast and Easy! my only concern is that, because my pets are almost 15ys old, that Fetch will increase my rate and decrease my maximum even though I haven't had a "major" claim on this pet until now and I've been paying for Fetch insurance since my pets were 10 weeks old.
Insurer: Fetch
By: Kay
Always available customer service A real person to talk to
Trupanion since she was 2 and amazing service. Paid reimbursements very quickly Have had three dogs with Trupanion and I highly recommend them. I have a friend who signed her 2 up last night! If you love your pet just sign them up.
Insurer: Trupanion
By: JR Kansas city
You could start by being more timely
You could start by being more timely. and pay out more on priscriped medication for my pet for the last three submitted needs for my pet.
Insurer: Pets Best
By: Gunther McConnell
Trupanion saved my best friend!
Trupanion has insured my dog since the day I brought him home. For the first 5 years of his life we never needed to utilize insurance but the last 5 years we have utilized it quite a bit and a couple of hospital stays saved his life, without Trupanion we may have lost my best friend. I will never not have my pets insured through Trupanion. They are incredible to work with and it’s such a peace of mind knowing they’re always there.
Insurer: Trupanion
By: Kelle
New to Pets Best
"This is first time I've filed a claim for services for Max and Pepper since joining Pets Best. I called Customer Service to verify several charges and services and the staff member was welcoming and knowledgable. The refund form is simple to complete, the response back was so much faster than other companies, and the explanations were easy to understand. The refunds were deposited directly into my account. I'm pleased with our decision to switch to Pets Best."
So easy!
The ease of which we were able to process our request was amazing. They worked directly with the vets office and we just paid the balance. Amazing!
Insurer: Trupanion
By: Jennifer
Michael was very polite and helpful.
Michael was very polite and helpful.
Insurer: Nationwide
By: customer