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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We have never had pet insurance before
We have never had pet insurance before, Trupanion responded quickly to our claim which was fantastic and even more impressive is that when we called with questions a real person answered and helped immediately. I highly endorse Trupanion!
Insurer: Trupanion
By: Sue
Appreciate updates
I appreciate the consistent updates on the status of my claim.
Insurer: Fetch
By: Tonia Allen
Simple and hassle-free.
Simple and hassle-free.
Insurer: Trupanion
By: JANE
I have 2 German Shephards and have had…
I have 2 German Shephards and have had pet insurance since we got our first GSD. We have had Met Life for 7 years now. Both GSD’s have insurance and I can say it has been a bonus to have this insurance. They do get sick or injured occasionally and MetLife has always paid . Thank you.
Insurer: MetLife
By: ROY WILSON
No regrets selecting Fetch
I have no regret selecting Fetch. Amazing service quick response to inquiries. Love it.
Insurer: Fetch Canada
By: Carole Maharaj
Submitting a claim is easy and…
Submitting a claim is easy and straightforward on the app. Happy I have my dog insured with MetLife.
Insurer: MetLife
By: K. Hunt
It was super easy to register online…
It was super easy to register online took seconds to get copies of the PDFs and I didn’t have any problems at all. The only thing that didn’t work was the link to the customer portal thing but that could’ve been my Internet service so I’ll take the hit for that.😊
Insurer: Prudent Pet
By: Chanda
Easy to follow instructions and upload…
Easy to follow instructions and upload statements
Insurer: Fetch
By: Mai
You paid most of my claim right away…
You paid most of my claim right away while I still at the vets office.
Insurer: Trupanion
By: Rene
When your pet gets older
My experience was fine with Nationwide Pet UNTIL the 2020 covid pandemic in which they used the excuse of covid expenses for 2 years to raiserates more than usual, a recent major hurricane in Oct of 2024 caused them to cancel my pet insurance only to reinstate me for a $100 exta a month and my dog aging and needing a special diet and meds for his hips caused them to review my claim and make changes to my policy while making an excuse. From talking to other Nationwide Pet Policy owners once my policy is changed they will no longer cover "Preexisting " conditions with the new policy even though he has been insured with them since he was 3 months old! Nationwide is the largest Pet insurer that so far in 2025 has made 3.2 billion dollars from what I have looked up. They are making a profit! Many new clients are enrolling their pets and they are now paying fewer claims. More than likely due to the fact they are not honoring their policy and canceling their "Head to Tail Premium Wellness Plan". So I can now more than likely expect my premium to go up from $225 dollars a month to $500 dollars a month for my 8 year old dog due to a technicalitie they claim they didn't notice. With of course a preexisting clause so the will no longer have to continue to pay for his special diet and medications. This of course will force myself as well as many others off their plan. The companies excuse is rising vet costs. No kidding that's why people are getting Pet Insurance. It's not cheap to be a pet owner with or without pet insurance. Owning a pet now is a luxury.
Insurer: Nationwide
By: Victoria Perri