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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Claims for my Lab's Knee surgery

My yellow 4 year old lab had to have knee surgery. Knee surgery is a rather expensive surgery for dogs. I had a 80/20 policy with Healthy Paws. The coverage paid the full 80 percent of the total bill. The claims were processed within a few days and I had a reimbursement check within a week. Great job Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent

Every phone call or claim I needed to make has been an easy and pleasant experience. Trupanipn has some of the best customer service I have ever experienced. You can tell that they really are concerned for your pets well-being.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

Prompt service & payments!

My beagle is 7 years old and I have been with Embrace since we got her. Every year I pay the premium hoping that if and when she gets sick we will not have any issues with claims and payments. Until now Embrace has only had to pay a few minor claims which they did without any issue. This year we are in the middle of an illness with our dog and Embrace has not disappointed in any way. The respond quickly to claim submissions with an email and they pay very quickly as well. Embrace has not disappointed and I am very happy with their service and their staff is very professional as well. Great product!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent service

Wow what service. I took Cooper to the vet on a Thursday afternoon and on the following Monday I received a cheque in the mail - couldn't believe it was so fast.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Fast Efficient Service

I took my dog to the Emergency Clinic for suspected pancreatitis/gastroenteritis. After various tests it turned out to be nothing but vomiting but with Sandy's history we were not taking any chances. The Clinic sent my bills to Trupanion directly and I was compensated within ten days of his last treatment. Also, I scanned and sent a bill for a prescription via email and was paid promptly. All in all, it was a very easy process. I like the fact that Trupanion quickly acknowledges receipt of a claim via email. This is my third claim with Trupanion and my experience has been nothing but positive.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Border Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

I wish I'd gotten Embrace years AGO!!!

Recently, I had four cats hospitalized at the local Specialty Hospital for the best part of a week for vomiting, diarrhea and lethargy; two were over $7000- and the other two were $3000- plus. We had $1000- deductible + 90% reimbursement. Within two weeks, we were reimbursed $15,000. I have never had any problem with Embrace (these not being my first claims) and I would never consider going anywhere else for pet insurance. I see someone whose animal had breathing problems is upset that their dog wasn't covered when the vet had mentioned coughing at an earlier visit, but to be fair, you couldn't expect that to be covered. Obviously, the coughing was in the previous 12mos because Embrace only asks for 12 months of records prior to start of insurance coverage, so it was relatively recent and "breathing problems" and "coughing" are definitely related to similar conditions like asthma. I have cats who have inflammatory bowel disease, if they had weight loss and I couldn't prove the weight loss was due to another condition "unrelated" like diabetes, then that wouldn't be covered either and I wouldn't expect it to be covered. Of course, if there was weight loss in a prior exam and you weren't diagnosed with a pre-existing condition and your pet had maintained weight since, then at worst it would be temporary. If you have a medical review which is an option, they will tell you if a pre-existing condition is temporary or permanent. Coughing may be temporary unless the coughing or related issues such as breathing difficulties recurs in the next 12 months and if it does, it then becomes permanent. I think if you're honest with yourself, then Embrace is upfront and doesn't try to prevent you from receiving monies you're legitimately entitled to. When I first got pet insurance through Embrace, it was a trial and I didn't have a positive attitude toward insurance companies, but now I'm telling the Specialty Hospital and my regular veterinarian that I would recommend Embrace to anyone without hesitation. They have gone way beyond any expectations I could have had and the service and caring from Embrace is to be commended.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

ASPCA representatives are very compassionate .

Ginger, developed a tumor on her right rear paw between her last two toes. As soon as the vet examined her, he scheduled her for surgery. Two days later, Ginger had surgery. The tumor was benign. A week after her surgery, Ginger developed an infection on the same paw. All of the claims were handled in a prompt manner. I was quite pleased with the percentage of the reimbursement for the veterinarian's charges. I have submitted several claims for Ginger over the last four and a half years. All of the claims have been completed in a timely manner. The ASPCA staff is courteous and compassionate. Someone always gives me a follow up call to check on Ginger's health. I always recommend ASPCA Pet Insurance to my friends.
  • INSURER: ASPCA
  • POSTED: 05/09/2019
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: Over 8 years

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10

out of 10

Always responsive

I have been a customer for 6 years and have always received great service and prompt responses to claims. This specific claim was for laser therapy for my French Bulldog's IVDD. This treatment has provided amazing success for him. I used to have to give him a bunch of pain medication and run to the vet for his pain. Now, he is better that day without pain medication. I couldn't be happier with Embrace, they are always there to help and support us.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

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9

out of 10

Excellent and timely service

Pets Best has been my insurance company for all my cats. There is always someone accessible by phone, email or fax and payments are always timely. If there is ever an error then it is rectified. My previous cat was 8 years old when I adopted him and he passed away at the age of 21 years young. During those years he was always insured with Pets Best. Two years ago I adopted two 3 years old sisters from a shelter and they have been insurance with Pets Best from day one. I recommend Pets Best highly as they are fair, honest and reliable.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you Embrace

Thank you for taking such good care of my dog all these many years. It is such a comfort to know that we can give him the very best of care. Embrace is awesome. I have no complaints at all about them.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mastiff
  • AGE OF PET: Over 8 years

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