154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 07, 2025

Please do not process my application

Please do not process my application. Online it quoted $23 a month. I filled out the application then get an email saying over $49 a month. I'm not paying that amount nor is it even in the ballpark of the amount it quoted online which prompted me to complete the application.

Insurer: Nationwide

By: Brian Bunce

Verified August 07, 2025

Easy to work with

Easy to contact with questions. They actually work with you and make things so much easier. Very quick to respond when needing help or answer questions. Your payments come right away after submittal.

Insurer: MetLife

By: PATTI NAULT

August 07, 2025

They suck

They suck. Will do anything to not pay a claim!

Insurer: Embrace

By: Green

Verified August 07, 2025

A little glitchy

After creating the quote, I received the link via email to retrieve it. Retrieving it was fine but after filling in the information (including credit card), I hit the Purchase button and I got a pop up box and then it just returned me to the form page. I had to type in the URL manually in another browser in order to successfully sign up my pup.

Insurer: Nationwide

By: Mark T

Verified August 07, 2025

Overall great insurance

The turnaround time for most claims is super-fast! I notched one star bc there is one claim we submitted for our dog's neutering a good 4 weeks ago that we haven't heard back about. Kind of strange considering some of the others (blood work, routine care) are usually approved in a few days.

Insurer: MetLife

By: Jose Barreiro

Verified August 07, 2025

Easy and good

Easy and good. So far.

Insurer: Nationwide

By: customer

August 07, 2025

Easiest Claims Process Ever

Pets Best has the easiest most user friendly claims process ever. As soon as I got home from the Vet, I opened the Pets Best app and the claims button was front and center. When I clicked on it, the instructions were very clear on what was needed to file the claim and how to do it. All I had to do was snap a picture of the invoice, click submit and I was done! A few minutes later I received an email that my claim was submitted and under review. The next day I had my reimbursement! Thank you Pets Best for making claims such an easy and quick process. Vet bills get expensive fast but I have ease of mind in knowing that I'll get reimbursed quickly, a real bonus when all you want to do is worry about getting your best friend better!

Insurer: Pets Best

Veterinarian: Long Lake Animal Hospital

By: Darci

Useful
Verified August 07, 2025

Quick payment

Quick payment. Ease of use.

Insurer: MetLife

By: Sandra Stano

Verified August 07, 2025

I recommend this service to anyone with…

I recommend this service to anyone with a pet. I wish human health insurance was as easy as using Pumkpin.

Insurer: Pumpkin

By: Catherine

Verified August 07, 2025

Trupanion Finds any Way to Not Pay Claims

Trupanion misrepresents itself as they boast about all the reasons why their premiums are so much more expensive than others. meanwhile they deny claims for every possible reason. they use every comment written down by a vet to tie in to any possible pre existing condition. so my PERFECTLY HEALTHY CAT was denied claims because they said he was anorexic. my cat never didn’t eat. never lost weight. they said the charts read he was lethargic and stressed. which they said could relate to issues with eating disorders. so he didn’t have a condition. they just linked every symptom to as many conditions that it may be. there were over 20 conditions they wouldn’t cover because of ridiculous symptoms. sneezing was linked to possible respiratory so no respiratory tests covered. plaque of a tooth’s they said is linked to periodontal disease so no teeth related claims. the list went on and on. abdominal because of the possible eating issues. urinary because he peed outside of his box once. so no urinary test covered. Trupanion is the biggest scam that makes health insurance companies for people look reasonable. Do not give your business to these con artists. I had them for 2.5 years and they never paid a single claim.

Insurer: Trupanion

By: Thomas

Useful

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