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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Simple & Fast
filing claims is a simple process & response time is fast. It was well worth the cost for a totally unexpected medical expense
Insurer: Pumpkin
By: Gretchen
A responsible insurance company
"Pets Best is a responsible pet insurance company. Just like you buy insurance for yourself and your families, you need to buy an insurance for your animal family. PB is a good reputable company that I highly recommend. "
Insurer: Pets Best
By: Yang
The whole process was very easy and was…
The whole process was very easy and was explained very well.
Insurer: Nationwide
By: Michelle
Claim was processed quickly
Claim was processed quickly
Insurer: MetLife
By: Madeline Marshall
Very quick turn around time on…
Very quick turn around time on emergency visit. Thank you.
Insurer: Pumpkin
By: Sydney
Seamless and Quick
We started our cancer journey with our 4 year old lab two months ago when our vet found a mass cell tumor. We were able to get in with our specialist surgeon and oncologist the same week. Surgery was performed and chemotherapy started soon afterwards. Our insurance company Pets Best reimbursed 80% of every statement without question and in record time. We are so grateful that we feel so supported during such a stressful time. I would not hesitate to recommend Pets Best to anyone.
Quick turn around on claim!
Quick turn around on claim!
Insurer: MetLife
By: Julie Dobson
Having coverage for my dog was one of…
Having coverage for my dog was one of the best decisions I've ever made!
Insurer: Spot
By: John Hilkirk
This was my very first time doing a…
This was my very first time doing a claim. From the first moment till I got my reimbursement, it all went smoothly.
Insurer: MetLife
By: Ana Cervantes
Satisfied customer
This is my first year with Pets Best insurance for our puppy. The insurance has responded promptly to claims, helped with questions and processed benefits timely. I've been very satisfied with the coverage and benefits at this point and hope to continue this coverage when it is time for renewal.
Insurer: Pets Best
By: Janie