154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Know your policy wording
I thought this would be an easy company to deal with, associated with USAA. Sure, they employ nice people who are helpful when you call in to dispute a claim that wasn’t covered, but get ready because you will be calling them a lot. You have be extremely specific with your claims and that involves invoices from your veterinarian. I have had 5 claims in one month rejected because the wording used in the invoice is not covered. Once the wording is changed to the specific language in the policy the claim is then covered. However it’s the same thing. I can’t claim “physical therapy” as a broad term because that may or may not include the 5 therapies covered. This is such a headache because I then have to go back to the veterinarian and beg them to change the wording on the invoice so I am refunded. What has been extremely frustrating is my veterinarian expressing her own dismay as “other insurance companies aren’t this picky.” Had I known this I would have not automatically trusted a USAA company to be the best choice. My advice is KNOW YOUR POLICY, and be able to communicate clearly to your veterinarian about what language needs to be used on an invoice. It sucks, in the face of an animal in crisis to have to think about it this way, but alas here we are.
Insurer: Embrace
By: Debra
Bobby was very helpful over the phone!
Bobby was very helpful over the phone!
Insurer: Prudent Pet
By: Kaitlin
Very nice knowable people.
Very nice knowable people.
Insurer: Spot
By: Donna Hanson
Heather helped me on phone and was…
Heather helped me on phone and was EXCELLENT
Insurer: Embrace
By: James Caperton
Although a little slow
Although a little slow, after twice submitting documentation, my claim was processed.
Insurer: Embrace
By: Maria Blaya
Easy to submit pet invoices & notes and…
Easy to submit pet invoices & notes and get payments.
Insurer: MetLife
By: MARY ROBBINS
Very helpful with my information
Very helpful with my information
Insurer: Pumpkin
By: Kathleen
An Excellent Pet Insurance Choice
I have Embrace for both of my fur babies and the experience has been nothing short exceptional. All interactions with Enbrace have been easy and thorough.
Insurer: Embrace
By: Sandra M
Easy to submit claims and customer…
Easy to submit claims and customer service fantastic. All in all, I think Trupanion is fantastic. The only think I would change would be there final claim status PDFs. Some of their descriptions on why they decline a service doesn’t even pertain to what the claim was submitted for. It can be slightly confusion. Customer service though is able to help. They are friendly and take care of the invoice in question.
Insurer: Trupanion
By: TERRI MEGUIAR
Awesome coverage and service!
I have had nothing but a great experience with our pet insurance through MetLife. It is so easy and the customer service is incredible. Thanks!
Insurer: MetLife
By: Denise