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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Made it easy to sign up
Made it easy to sign up! Now my Tiny has insurance and I'm not stressing about pet cost
Insurer: Nationwide
By: Ava
Horrible expericence every time I place a claim in
The employees lie about receiving documents to delay or reject claims. The customer service employees are extremely rude and will hang up on you. The company is extremely slow at paying out claims and processing claims, tho claim "they are the fastest", I have over 8 years from a different pet insurance company proving they are not the fastest. They make everything so difficult and problematic. They are liars and I would never recommend anyone to sign up for Pets Best for pet insurance. They are a disgrace and disappointment!!!
Insurer: Pets Best
By: Mike
Healthy Paws Pet Insurance
I wish I could give 0 stars. I’ve been a loyal Healthy Paws customer for 13 and a half years—since the day I brought my puppy Bellah home. Over the years, I’ve paid thousands of dollars into this policy with the trust and belief that when the time came—especially in her final stages of life—Healthy Paws would be there for us. Instead, with no prior notice, Bellah’s monthly premium has been raised from $250 to nearly $800. At nearly 14 years old, with limited time left, my dog is being priced out of her coverage when she needs it most. I’ve called. I’ve waited. I’ve been hung up on. I’ve sat on hold for hours, only to speak to customer service reps who are either powerless or unwilling to help. Not a single person has shown any compassion or even attempted to work with me. I wasn’t expecting a miracle—but I did expect humanity. Bellah is not just a pet—she is family. And now, in what should be her most peaceful time, she is being made into a financial burden. After over a decade of loyalty, this is the treatment we’ve received: silence, indifference, and a quadrupled premium. Healthy Paws, this is not how we honor the animals who have given us their unconditional love. This is not dignity. This is not care. This is not right.
Insurer: Healthy Paws
By: Audra
Every little bit helps
"My boy was seen for his yearly checkup and he was found to have "allergy ears". We were sent home with ear wash and ear drops. These items went towards the deductible. Hopefully we never meet the full deductible!"
Efficient claim processing & compassionate service
I recently had a Sarcoma surgically removed from my dog. The insurance company had my pre-approval done in less than 24hrs and my claim was processed in under 6 business days! Having the money paid out so quickly (similar to the past 10 yrs) has allowed me to establish a very trusting relationship with my vet clinic and peace of mind!! Thank you!!
Quick and Reliable service
Quick and Reliable service . I was able to make a claim and get my money quickly!
Insurer: Spot
By: susan cottone
The quick and accurate response to my…
The quick and accurate response to my pets matter
Insurer: Spot
By: Richard Long
Very fast and easy service
Very fast and easy service
Insurer: Spot
By: Nestor
Glad we did it!
Reimbursement is quick, policy is reasonable and customer service is great. The App is easy to use!
Insurer: MetLife
By: PATRICIA COLLETTI
Excellent
Excellent. Handle questions and insurance requests in timely manner.
Insurer: Spot
By: Robert