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Very good
Very good.Fast responding . Very professional. Thanks
Insurer: Lemonade
By: Marek
Terrible service
After over a year being insured with PetsBest, and a few trips to the vet for minor problems, I received very few reimbursements for my puppy’s health care and I feel like I’m throwing money out the window. Customer service is useless when reachable. Processing time is over a month to be told that everything that is happening to my dog is prior to signing the insurance policy. I took the insurance she wasn’t even a year old so I don’t see what can be prior existing conditions in my case. She is healthy just need vaccines, tick disease test and sometimes she hurts herself while playing. She is small and has a lot of energy so to me this is very normal. I’m not satisfied at all and after filing this last claim today, if service does not get better I’ll be looking for another insurance policy.
Insurer: Pets Best
By: Nicolas
I bought this policy for my 4 dogs
I bought this policy for my 4 dogs. Two of them have heart murmurs. Howie needed a heart ultrasound that diagnosed congestive heart failure. They declined to pay for it as a preexisting condition. Clearly they are two different diagnoses. I told them this. No reversal. Also they rejected my other claims for reasons that aren’t clear. What’s the point of having insurance if they find any way to decline your claims. I cancelled my policy I definitely do NOT recommend this company. I had better coverage with aspca policy.
Insurer: Embrace
By: Rebecca Cohn
I signed up my dog Ralo for pet…
I signed up my dog Ralo for pet insurance( first time). I had some questions of course and reached out for assistance and Trupanion rep. was able to help me understand my policy. :)
Insurer: Trupanion
By: Erica Salinas
Financial lifesaver for active dogs!
I've been a Healthy Paws customer since 2017. My dog Barley has had multiple big health scares over that time, but Healthy Paws has always been SO easy to work with! Barley swallowed a stick and needed big emergency abdominal surgery in 2019. It was a huge relief to know that Healthy Paws had my back with that expensive surgery, and I knew I could afford the diagnostics to keep him super-healthy. If I didn't have insurance I may have skipped some of the diagnostics! Then this summer Barley was bitten by a brown recluse spider. He ended up needing MONTHS of physical therapy, diagnostics, and debriding on a necrotic wound. Healthy Paws was there to help support me financially through all of that, which was a HUGE relief. I'd probably be financially ruined without Healthy Paws this summer.
Insurer: Healthy Paws
By: Kayla Fratt
There When We Needed Them The Most
We purchased pet insurance because we never wanted to be in a position to have to choose between our pet's health and the cost of major health issues. We chose Healthy Paws because of its reasonable premiums, fast claims turnaround, and easy to understand policy. When our dog was unexpectedly diagnosed with cancer, Healthy Paws lived up to our decision to choose them. I would highly recommend pet insurance and Healthy Paws is our #1 choice!!!
Insurer: Healthy Paws
By: Theresa
These people really work for me and Sadie.
Pleased yet abit surprised at the ease and speed of claim resolution. I know my way around the claims process but still surprised.
Insurer: Trupanion Canada
By: Barbara
Love my Trupanion!
The claim was approved very quickly. Very good coverage.
Insurer: Trupanion Canada
By:
The Trip Anion representative was very patience.
The Trip Anion representative was very patience. She listened well to my request and responded positively to my situation.
Insurer: Trupanion Canada
By:
We love the service but it is getting a bit costly or I would have given a score of 10
We love the service but it is getting a bit costly or I would have given a score of 10
Insurer: Trupanion Canada
By: