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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Never had a problem with you.
Never had a problem with you. You explain your coverage in detail
Insurer: Trupanion
By:
Great Insurance!
My claims are always handled in a very timely manner. I haven't had to contact customer care much at all, but when I have, the experience has always been very pleasant with favorable resolutions.
Insurer: Trupanion
By:
Jordan was very helpful.
Jordan was very helpful. He explained the options well and sent emails promptly.
Insurer: Trupanion
By:
Swish
I've had Trupanion since Swish was a puppy. Over the last 10 1/2 years of his life, he's been relatively healthy. Now he has 1 medical issue that led to another issue and a few large emergency vet bills. It's been so incredibly easy to file claims with Trupanion, they process right away, their explanation of benefits is very easy to read and understand and best yet is they get your reimbursement out quickly. The same reason I carry health insurance on myself is the reason I carry health insurance for Swish - peace of mind.
Insurer: Trupanion
By:
I've had my claim come back incorrect once but it was corrected afterI called and notified a Customer reprepresentative.
I've had my claim come back incorrect once, but it was corrected afterI called and notified a Customer reprepresentative. However, one of my claims was filed under a different claim when it should have went towards the correct diagnosis claim. Some people receiving the claims aren't as deligent in making sure that they are putting the current claim that has been previously diagnosed and claimed before under that claim that was just received. Another words, it was put under the wrong claim so my deductible want correct.
Insurer: Trupanion
By:
7 Year Happy Trupanion Customer
It's very easy to submit a claim. Claims are turned around quickly. If you need help, Trupanion customer service is terrific.
Insurer: Trupanion
By:
I’m very pleased in the fast expedition of my claims
I’m very pleased in the fast expedition of my claims
Insurer: Trupanion
By:
Outstanding speed!
I was overjoyed at the speed of the claims process. I wish my own health insurance was that fast. I had the payment deposited in my account within two days of the service, that is just phenomenal!
Insurer: Trupanion
By:
A truly great pet insurance company
I understand that pet insurance isn't for everyone and it can be quite expensive. However, we have had Trupanion since our Corgis were puppies, some 12 years ago. Trupanion has been great to us through the years. As they advertised years ago, they don't set a limit on the age of your pets. They will take care of them for the duration. It took several weeks to decide on a pet insurance company and I am so glad we settled on Trupanion.
Insurer: Trupanion
By: