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I finished enrolling and put my bank…
I finished enrolling and put my bank info and clicked purchase thinking i would purchase but the website just freezes for a sec and no pop up shows telling me it went through or i enrolled and will get an email. so i thought nothing happened and almost enrolled with Spot insurance. at least explain the process that its an application and the submit button should say "enroll" instead of "purchase"
Insurer: Nationwide
By: customer
Assistance with a claim/pre-authorization
I accidentally entered a pre-authorization request as a claim. I used the chat feature to ask for assistance, and Vince was extremely quick to respond to the chat, and sorted out the issue in no time. Excellent customer service!
Insurer: Fetch Canada
By: Melody Hall
Nationwide Pet Insurance SUCKS
Nationwide Pet Insurance SUCKS! I pay $110 a month, my deductible is $250, after paying my deductible Nationwide Pet Insurance only covers 50% of the bill. That's nothing! Let me give you a real life example. My dog's meniscus surgery costed me $5,335.62, I paid my deductible of $250, after that they covered $3485.00 which left me with $2,100.00 out of pocket. Go anywhere but here.
Insurer: Nationwide
By: Krista Tse
Vince was great
Vince was great! He was able to assist in what I needed in a fast and timely manner. very quick responder and he was able to provide me everything that I asked for. Thank you so much!
Insurer: Fetch
By: Na'deja
Highly satisfied
Efficient, clear, and supportive
Insurer: MetLife
By: customer
Quick payout
Quick payout, great customer service
Insurer: Figo
By: MARY ELLEN
Spot Pet insurance is great!
Spot has made it very easy to file a claim. There is a very quick turn around and the reimbursement is sent directly to my checking account. Everything is simple and easy.
Insurer: Spot
By: Judith Czerwonka
Easy to understand claim forms
Easy to understand claim forms, smooth process and excellent response time. Thank you
Insurer: Spot
By: customer
Processing could be a bit faster
Processing could be a bit faster, still waiting for a claim submitted over a week ago.
Insurer: MetLife
By: Candace
Warning.....If your pet has any blood…
Warning.....If your pet has any blood test outside of the "normal" range, your pet will be deemed to have a preexisting condition. Check your pet's blood scores before you sign up!!!! My dog had slightly elevated liver ALT score in 1/25 and 4/25 (221 and 125). I have two doctors that stated these ranges were normal and did not even talk to me about them. My dog's liver ALT score went to 800 in 6/25 due to liver infection. All $8600 of the vet bills were rejected due to PreExisting condition. Asked that my claim be reviewed. Rejected again. Put a request for external review to Department of Insurance and cancelled my insurance with Nationwide as I don't see them ever fulfilling any insurance claims
Insurer: Nationwide
By: Elizabeth