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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Our dog had an ER bill that was fairly…
Our dog had an ER bill that was fairly significant after ingesting something. Our insurance claim was approved at the % I requested on my plan. I had a check in two weeks. No hassle.
Insurer: Spot
By: Jennifer D
Wonderful customer service!
Wonderful customer service!
Insurer: MetLife
By: Elena
It’s a very simple process and fairly…
It’s a very simple process and fairly quick.
Insurer: MetLife
By: Tony
The company is very quick at responding…
The company is very quick at responding to claims and very professional.
Insurer: Embrace
By: sheller
Excellent Submission Process
It's amazingly simple to submit for a claim. Beautiful site design. It's even fun with Space Dog!
Insurer: Embrace
By: Bruce Costa
You cannot cancel unless you call
You cannot cancel unless you call and they try to keep you on the phone as long as they can for no reason. Additionally, they will deny any claim that they can and then give you fake money, towards nothing, as a consolation prize. I definitely do not recommend this company and the fact they they claim to represent USAA is horrible.
Insurer: Embrace
By: Alexander Ahlstrom
Very helpful over the phone!
Very helpful over the phone! Got 10 pets enrolled in just an hour!
Insurer: Prudent Pet
By: merminkinyahoo.com
Every time I call customer service…
Every time I call customer service answers my questions and is very polite. I appreciate Embrace.
Insurer: Embrace
By: Linda Gonzalez
Very friendly and very educational on…
Very friendly and very educational on all of the plans!
Insurer: Fetch
By: Jaime Trale
Positive Experience
Spoke with Vince who was very helpful in assisting me in submitting a claim as I was having difficulty in doing so. He solved my issue and was extremely helpful !!
Insurer: Fetch
By: Susan