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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

So happy our fur babies are taken care of :0)

We just recently signed up with Embrace, and so far we are pleasantly pleased! We signed up to have wellness rewards (which has no wait for well exams etc) and had our new puppy was seen a day later. We put in a claim the same day and heard back about our claim the next day and was processed (a check sent also!) not too much longer after that! So far we are thrilled with service and process! It was made so easy, which makes the process less painful!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: Under a year

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1

out of 10

Don't do it! Scam

Stay away from this company. We didn't even get to a point where we could use the insurance and we realized they are a scam and only care about money. We have 5 cats and decided to look into getting insurance for them. Things started off fine. The rate for all 5 was reasonable and it seemed like a great idea. Then the problems started. First off we have two 11 year old cats and we were told they needed recent blood work and urine analysis to be insured. We mentioned how getting urine from these two cats is impossible as we've been told by are vet they are too fat to get urine and they refuse to use a litter box that has beads in it. We told the rep this when setting the insurance up. She then said it's up to the underwriter and led us to believe we could still get insurance without the urinalysis if the blood work was good. So off to the vet for blood work and exam costing $480. Then after sending all our documents in we are told they won't cover those two cats without the urinalysis. Lovely so we spent money getting the blood work for nothing. But you know what? I understand it's a risk to them so I'm fine with them not covering. My problem is they charged us for two months of insurance for these two cats and refuse to credit us back. They rather keep my $80 and risk bad reviews and me telling everyone I know not to use them. Seems smart to me. The fact the won't even do a good faith credit for this tells me they will be impossible to deal with when we actually do need to put in a claim. Also be aware of what your Vet has written about your animal before dealing with this company. They will use anything written as a way to get out of covering your animal. My vet wrote that one cat may have throat polyps due to her breathing on one visit. The cat was never tested and doesn't have throat polyps she is just anxious at the vet. Petsecure used that statement to exclude covering any respiratory issues with that cat. Save your money folks. Giant Scam!
  • INSURER: Petsecure
  • POSTED: 04/09/2018
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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1

out of 10

Over 100% Increase in Premium Cost

I've had this insurance plan for over five years. I got a letter saying they were changing underwriting companies, but no mention of doubling my charges. No, you're wrong, I have not had recent or high cost claim history. Customer service said I should have read the 20 plus page booklet they sent me. My bad, sure, but you know as well as I you don't read these annual renew documents after several years with the same company. They definitely could have put the rate increase in the letter, but then many (like me) would have told them to cancel. I would love to know what percentage has dumped them--looking at other reviews--looks like a lot!
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: 1 - 8

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10

out of 10

Great service!!

Other than getting my puppy, buying this insurance was my best decision recently! Pet owners may think that it is expensive but when you think about it the insurance is so well worth it! I love receiving my wellness check when I have put out the money up front! I strongly recommend embrace to all pet owners.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Silky Terrier
  • AGE OF PET: 1 - 8

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1

out of 10

Not what I was told

I was told we'll pet visits and vaccinations were covered. I submitted a claim and was told well visits and vaccinations aren't covered. Typical salesman lies. Won't recommend to anyone
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Excellent Customer Service

After my boxer Lily was diagnosed and died from Lymphoma, I decided to get insurance from then on for any pet I owned. I did a lot of research and ultimately decided on Embrace as it had good reviews and it offered the most options in types of plans. When we got our new puppy in November, I had her on the insurance before we even got her. With a puppy you don't imagine you will have any problems until they are older. 5 months in and our puppy was diagnosed with renal dysplasia, a genetic condition. Embrace has been great with processing all of our claims and answered any questions we had. I have already told my vet to recommend them to anyone looking for insurance. My Embrace plan is helping to keep our puppy happy and healthy for as long as possible. Thank you!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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10

out of 10

Trupanion was best descion for our family.

Our vet suggested Trupanion pet insurance on our fur babies first appointment. We looked into it, chose the level we wanted, and have Ben extremely happy ever since.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Excellent service

Claim handled promptly and settled in accordance with the terms of the policy--can't ask for more than that.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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4

out of 10

Phone wait time unacceptable

I submitted a claim to include an accidental ingestion ( halloween candy ) and an ear infection. Trying to call Embrace resulted in 10-15 minute hold waiting for a representative to come on the line. ( they are clearly understaffed and the associate I spoke with indicated they are trying to hire people) My claim experience still has me looking for answers as to how this policy works. I am trying to find time in my busy day to call them and ask additional questions. They may be an ok company to do business with but if you cannot reach them on the phone what good are they ?
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

ASPCA Insurance

I have been a ASPCA insurance buyer for several years. Their insurance has consistently been a high performer. Making claims online is a quick and easy process. ASPCA does all the work contacting the VET and the claim is processed in about 10 days. ASPCA does direct deposits, after being notified of the claim approval, the payment usually appears in about 24 hrs. They always call during and afterwards to inquire on my little big guys, Eliot's progress. I get great comfort in the knowledge that Eliot will have financial support in his time of need.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: Over 8 years

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