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Trupanion has great customer service
Trupanion has great customer service
Insurer: Trupanion Canada
By:
Acceptance and payment of claims.
Acceptance and payment of claims. 24/7 availability. Cordial staff. Knowing I can always care for the health of my dog
Insurer: Trupanion
By:
Always a great and seamless experience.
Always a great and seamless experience. Regularly recommend you to friends, family, and strangers at the vet! :)
Insurer: Trupanion
By:
Always recommend Trupanion.
Always recommend Trupanion. Very easy to file a claim and very fast in reporting back and paying.
Insurer: Trupanion
By:
Because I feel like the sales pitch doesn’t match the outcome!
Because I feel like the sales pitch doesn’t match the outcome! Your sales staff are lovely but I made 6 calls to vets on your list and only one not close to me takes direct payment
Insurer: Trupanion
By:
Because I wanted to.
Because I wanted to.
Insurer: Trupanion
By:
Excellent
Because it was quick and easy
Insurer: Trupanion
By:
Claims are always declared ineligible.
Claims are always declared ineligible. No personal contact. Also claim status doesn't update or post accurate information. Super frustratrated.
Insurer: Trupanion
By:
Customer service!
Customer service! All the associates were professional, knowledgeable and empathic. Explained everything clearly and fairly so I understand what the insurance covers. Your company was very helpful with my last two senior cats, now over the bridge. I definitely wanted your help with my newly adopted, ten year old boy kitty. Y
Insurer: Trupanion
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