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2

out of 10

I'm very u happy that because my dogs medical diet has been discontinued you now will not cover the new food I am having to put her on.

I'm very u happy that because my dogs medical diet has been discontinued you now will not cover the new food I am having to put her on. Very unhappy that I spend so much money every year and you can't cover my new food for these two months due to my old f

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10

out of 10

I am pleased with the ease of the overall process of filing a claim.

I am pleased with the ease of the overall process of filing a claim.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Every person i talk to at trupanion has always been very helpful and understanding.

Every person i talk to at trupanion has always been very helpful and understanding. I feel like I am talking to my friends.they listen no matter how long or how much you have to say and are truly genuine with their comments.

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10

out of 10

Always very helpful on answering all our questions.

Always very helpful on answering all our questions. THanks again...

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10

out of 10

Trupanion has been so helpful during this tough time.

Trupanion has been so helpful during this tough time. Someone is always available to answer questions and the promptness with our claims has been fabulous.

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10

out of 10

Always a great experience communicating with anyone from Trupanion.

Always a great experience communicating with anyone from Trupanion. If only the world was run as good as your company.

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10

out of 10

I recommend non stop!

I recommend non stop! Always friendly service. Thank you!

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3

out of 10

Very unhappy customer answer did not make any sense with the problem

Very unhappy customer answer did not make any sense with the problem
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

The person I spoke to.

The person I spoke to. I think was Jennifer, was extremely helpful and very pleasant.

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10

out of 10

Your staff, who answer the phone are very helpful and caring.

Your staff, who answer the phone are very helpful and caring. They do their best to satisfy the client, and sometimes go out of their way to follow up about unsolved matters.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET:

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