222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Just a money grab
Took my dog to the vet for her limping, which was covered under an old policy through my job. Decided to get a new policy directly through pets best and brought to dog in to the vet pay the bill submit the claim and it gets denied, with them Saying cause was a prior condition after talking to my vet. My only complaint is that they treated my dog under an old policy but because I started a new policy to save some money they are denying it. My honest opinion unless you absolute need insurance don’t get it you pay all this money to them and when you need it they look for any way possible for loop holes to deny the claims.
Insurer: Pets Best
By: Alex
Very easy to compare quotes and…
Very easy to compare quotes and policies. Insurance begins quickly.
Insurer: MetLife
By: Patricia Urso
Excellent paid my bill and my…
Excellent paid my bill and my reimbursement was quick. Highly recommended to purchase the insurance
Insurer: Fetch
By: Ron Boucher
The process was quick and simple
The process was quick and simple. Positive results.
Insurer: Healthy Paws
By: Douglas Sebesta
Excellent insurance plan and customer service
We have had Healthy Paws insurance for both of our dogs for over 15 years. The customer service is excellent and the reimbursement process is easy and efficient. We strongly recommend this insurance to pet owners.
Insurer: Healthy Paws
By: Rosana Hirsch
Pets Best Looks for Excuses NOT to Pay Claims
Several charges for my pet's annual visit were denied due to fact that the visit was 3 days earlier than 1 year from last visit. I was told that my renewal date for the contract was 6/14/26 and her visit was on 6/11/26. (I was going to be out of town for 2 weeks and didn't want her heartworm prevention shot from expiring). They also refuse to pay a covered charge "Fecal Test" since the vet bills this as a "prepaid charge" (when they provide container to be returned with fecal sample for testing). Strangely, they covered the annual visit charge. I requested to be transferred to another senior representative and was told by the representative Norma that there was no supervisor above her to discuss this issue with. Pet's Best appears to be looking for ways not to make payments so I have cancelled my policy and will seek other insurance for my pet.
Insurer: Pets Best
By: Anne Lombardi
These guys are great!
These guys are great! They are very reliable and process claims quickly. Would strongly recommend them if you have a cat or dog.
Insurer: ASPCA
By: James Scotti
Very grateful
Took maybe 2.5 weeks, but thats okay, we got back everything we could. Fetch was helpful when I needed to update some account information, and when we had to submit claims for an emergency vet visit and bladder stones removal surgery with multi day hospital stay, we got back our full policy's allowance with no hang-ups. We are very grateful.
Insurer: Fetch
By: Sheriana