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Poison Ingestion
With this incident, ASPCA was great - the process was seamless and an expensive treatment and hospital stay was mostly covered under our basic/preventative/accident policy. Unfortunately, a couple of months ago, our puppy's neutering was not considered basic or preventative - even though it's absurd that it wouldn't be, so that procedure was not covered in the least. Shouldn't we be encouraging people to have their pets neutered...?! I never thought it wouldn't have been covered - especially by ASPCA Insurance.
- INSURER: ASPCA
- POSTED: 12/29/2017
- BY: Ellen
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
2
out of 5
Misleading quotes
To all consumers, please be sure to verify your policy prior to any surgical procedures. My dog had a tooth extracted due to an injury sustained in 2015. I was given a quote based on my pre certification carefully filled out by MD. After all the hidden fees and deductions I was responsible for, I received a reimbursement of only 40 percent of my original quote. Please do not find yourself mislead by pre certification quotes that do not justly represent the actual amount you will pay.
- INSURER: Embrace
- POSTED: 12/29/2017
- BY: Liza
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
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Resolved
Representative was not familiar with the Breeder support program, I actually hung up on her. She did call me back after checking into it and connected me to the correct person/department.
- INSURER: Trupanion
- POSTED: 12/29/2017
- BY: Jeannie
- BREED: Labradoodle
- AGE OF PET: 7 - 10
5
out of 5