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Claims site is terrible
Claims site is terrible, both on app and via web. Uploaded every possible clinical document, but they didn't seem like they even looked at them and delayed claim process while "awaiting clinical information". I still haven't had an outcome but Embrace sent me an email asking me to review them, so this is where we are at. Maybe when the claim is finally adjudicated, I may have further feedback.
Insurer: Embrace
By: GBND
Always great experience.
Always great experience.
Insurer: MetLife
By: ALPASLAN TANRIKULU
raised my rates and my coverage is…
raised my rates and my coverage is lowering.
Insurer: MetLife
By: Rachel Forgash
rates doubled in one year
rates doubled in one year. had to cancel coverage on one dog to make it affordable
Insurer: MetLife
By: Kim Guthrie
Very prompt in reply to queries
Very prompt in reply to queries
Insurer: MetLife
By: Dasaradha Nuthakki
Reliable
Very straightforward on what they need. If the information is provided correctly the reimbursement is prompt. I’m thankful I have the coverage.
Insurer: MetLife
By: ??
Easy app to use
Easy app to use, rebate is straight forward.
Insurer: MetLife
By: ANN PHAM
Great service and good response time on…
Great service and good response time on my claim.
Insurer: MetLife
By: CHRISTOPHER HEMPSALL
Ease of contacting an agent to help…
Ease of contacting an agent to help with filing the claim
Insurer: Figo
By: Joan