154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,592 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 07, 2025

Fast & Easy Response Time

Very timely response to recent claim.

Insurer: MetLife

By: TINA LOWENTHAL

Verified August 07, 2025

Extremely kind and informed

Extremely kind and informed. Answered my questions quickly and was very personable.

Insurer: Prudent Pet

By: Hannah

Verified August 07, 2025

Easy Peasy & Affordable

What an easy process to get a quote and buy a pet insurance policy. And very, very affordable monthly premium.

Insurer: Nationwide

By: Tracy A.

August 07, 2025

Know your policy wording

I thought this would be an easy company to deal with, associated with USAA. Sure, they employ nice people who are helpful when you call in to dispute a claim that wasn’t covered, but get ready because you will be calling them a lot. You have be extremely specific with your claims and that involves invoices from your veterinarian. I have had 5 claims in one month rejected because the wording used in the invoice is not covered. Once the wording is changed to the specific language in the policy the claim is then covered. However it’s the same thing. I can’t claim “physical therapy” as a broad term because that may or may not include the 5 therapies covered. This is such a headache because I then have to go back to the veterinarian and beg them to change the wording on the invoice so I am refunded. What has been extremely frustrating is my veterinarian expressing her own dismay as “other insurance companies aren’t this picky.” Had I known this I would have not automatically trusted a USAA company to be the best choice. My advice is KNOW YOUR POLICY, and be able to communicate clearly to your veterinarian about what language needs to be used on an invoice. It sucks, in the face of an animal in crisis to have to think about it this way, but alas here we are.

Insurer: Embrace

By: Debra

Verified August 07, 2025

Bobby was very helpful over the phone!

Bobby was very helpful over the phone!

Insurer: Prudent Pet

By: Kaitlin

Verified August 07, 2025

Very nice knowable people.

Very nice knowable people.

Insurer: Spot

By: Donna Hanson

August 07, 2025

Heather helped me on phone and was…

Heather helped me on phone and was EXCELLENT

Insurer: Embrace

By: James Caperton

Verified August 07, 2025

Although a little slow

Although a little slow, after twice submitting documentation, my claim was processed.

Insurer: Embrace

By: Maria Blaya

Verified August 07, 2025

Easy to submit pet invoices & notes and…

Easy to submit pet invoices & notes and get payments.

Insurer: MetLife

By: MARY ROBBINS

Verified August 07, 2025

Very helpful with my information

Very helpful with my information

Insurer: Pumpkin

By: Kathleen

Compare top pet insurance providers plans.