154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Category with most reviews

This chart shows the distribution of review categories.

Verified August 06, 2025

Having both our cat and dog insured…

Having both our cat and dog insured through MetLife is a no hassle experience. I submit receipts of service and promptly have reimbursement within a couple of days. Such a secure service.

Insurer: MetLife

By: Kristina Zardiackas

Verified August 06, 2025

Excellent customer service

Excellent customer service, competitive rates, quick claim reimbursements

Insurer: MetLife

By: ANDREA

Verified August 06, 2025

I have a really good plan and my…

I have a really good plan and my friends are all jealous. I wish it were even easier to submit a claim by not having to get docs from the vet, save them off and upload with the claim but not complaining.

Insurer: MetLife

By: DARLENE SMITH

Verified August 06, 2025

Efficient

Efficient, quick servie.

Insurer: MetLife

By: Michelle Dawson

Verified August 06, 2025

Been a loyal customer due to customer…

Been a loyal customer due to customer service and easy claim processes throughout the years

Insurer: MetLife

By: NOEL BONILLA

Verified August 06, 2025

filing a claim was easy and quick

filing a claim was easy and quick. response was quick

Insurer: Spot

By: Leslie P Olson

Verified August 06, 2025

Having a pet policy with MetLife has…

Having a pet policy with MetLife has made it easier to keep up with the necessary health visits my pets required. Easy to use and highly benificial

Insurer: MetLife

By: Laura Ricardo

Verified August 06, 2025

Claims are easy to submit online!

The process to submit a claim is very easy. The information about what to submit is very clear to understand. If I needed to actually speak with someone about my claim it was easy to speak with someone in a timely manner. I have experienced a longer turnaround time for reimbursement than when I first purchased the policy a few years ago. Overall, I rate this service a 5.

Insurer: MetLife

By: Kathryn B.

Verified August 06, 2025

Fair rates

Fair rates. Easy payment methods. Quick reimbursement.

Insurer: MetLife

By: Laurie m

Verified August 06, 2025

Great customer service

Great customer service. Rep was able to assist and reassure claims were being processed

Insurer: MetLife

By: Nava Spivak

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