217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best service
Best service! I will recommend to friends. Fast reimbursement. Excellent customer service. Willingness to help customers who have questions.
Insurer: MetLife
By: customer
The process for submission and…
The process for submission and reimbursement of covered expenses is very efficient.
Insurer: MetLife
By: Steve
NO! HORRIBLE PET INSURANCE COMPANY
This is the worst, most disorganized company I've ever dealt with for any service. Somebody needs to be fired. They constantly have tech problems, lose documents, and take an ungodly amount of time to answer phone calls. Some claims are processed quickly, others take forever. Stay away, and use Fetch Pet Insurance.
Insurer: Pets Best
By: kristi jacobson
The peace of mind…
The peace of mind that comes with having this insurance is wonderful! We've had a few claims, and they have been handled in a timely manner. I am glad we decided to get the cats insured with MetLife.
Insurer: MetLife
By: Shannon
I find that the customer service is…
I find that the customer service is really good! In the beginning I wasn't aware of what i needed to submit. Someone cared to help me. I thought that was great!
Insurer: MetLife
By: Monya
Quick review of claims and process of…
Quick review of claims and process of payment
Insurer: Trupanion
By: Sandi Richards
Grateful
Thank you for being there when my dog Raina became ill. You helped to mitigate some of the fear and worry.
Insurer: Trupanion
By: JustAnswer Customer
Very good company and reliable and…
Very good company and reliable and responds quickly.
Insurer: Prudent Pet
By: customerbob
Incredibly efficient claim review time
Incredibly efficient claim review time. Submitted my extensive claim Monday 12/22 and received the reimbursement by 12/26/25 EVEN WITH THE HOLIDAYS! I've been with metlife for 2 years now and I don't have a single complaint.
Insurer: MetLife
By: Francheska