Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great Insurance

I have a dog who is accident prone. I decided to try this insurance to see if it was everything I was told it was. I was pleasantly surprised that the claim was taken care of and paid within the week after the accident happened. I would highly recommend Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Belgian Malinois
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
1

out of 10

122% Increase in Premiums in Less Than A Year!

I have had Trupanion for almost a year and I just received notice that my premiums are increasing from $42.70/mo. to $94.97/mo. That's an increase of 122%!! Their justification for the premium hike is an "increase in medical costs." This argument is completely unfounded for the following reasons: 1). My dog sees 2 different local vets and neither one of them have increased their rates. 2). The U.S. Bureau of Labor Statistics ("BLS") annually publishes the Consumer Price Index (CPI) summarizing the average costs to U.S. consumers for certain categories of expenses. According to the most recent report, the cost of veterinary care only increased 4.6% from 2010 to 2011. In fact, according to the data on the BLS website, from 2003 to the present, the average cost of vet services has never increased annually more than 6.3%. So how does Trupanion justify an increase in my premium of 122% when the national average for increased vet care is only 4.6%? In my opinion, they don't. Other customers have posted similar complaints on this website about premium increases. Here is one of Trupanion's responses: "if you compare our most recent rates with our competitors' rates, you will see that we are in the same ballpark for pricing." (See http://www.petinsurancereview.com/reviewComment.asp?ID2=1300&ID1=15639) This statement, true or not, is completely irrelevant. When I signed up for my policy, I was promised the "rates will occasionally be adjusted to reflect
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

exclent

great service thank you angus thanks you

Did you find this review helpful?

Yes No
9

out of 10

Very satisfied with Trupanion

I have 3 pets-2 10 year old cats and 1 7 year old dog, a Yorkshire Terrier, Samson. Samson became ill with Pancreatitis and required hospitalization and numerous treatments that were very expensive. Thanks to Trupanion, Samson is much better. They were very supportive and very quick to complete the claims. There were no hidden obstacles or ambiguous language in the policy as I previously experienced with other insurance companies. They practice what they preach - and I would recommend them without any hesitation.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Very Pleased

Very professional and caring.Handled our claim with utmost efficiency and notifiied us via email once claim was received and processed. Highly recommend Trupanion. Very happy with their professionalism.

Did you find this review helpful?

Yes No
10

out of 10

Excellent service

Prompt and excellent service in all aspects
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Excellent and prompt service

We have a Japanese Bobtail who needed a twostage dental extraction . Our claim was processed and dealt with promptly and also to our total satisfaction.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Japanese Bobtail
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

EXCELLENT!

My siamese baby boy has serious teeth maloclusion problems. Trupanion has been great. They have not only paid costly claims for his teeth and oher issues, but have done so with concern, compassion and genuine caring. I am 55 years old and have worked with animals my whole life and I can say with all my experiences dealing with companies, this company is doing an excellent job with Staff which cares about animals. I have had numerous claims paid without any hassle, The people there are kind, courteous and very professional. My daughter and I both respect and appreciate this company. They are the best pet insurance company in existance. THANK YOU AGAIN EVERYONE AT TRUPANION> I'm so impressed!!! and thanks for your genuine concern for Roman (the kitty with the pink braces) Sincerely, Kim and Kelli Huth
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siamese
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

HAPPY CUSTOMER

I HAVE HAD TRUPANION FOR ABOUT 2 YEARS NOW AND THIS YEAR IS THE FIRST I HAVE REALLY NEEDED IT. MY sHIH TZU "ULI" SUDDENLY COLLAPSED. AFTER ALL IS SAID AND DONE TRUPANION FAILED TO TELL ME ABOUT HOW THE DEDUCTIBLE REALLY WORKED. THEN I CALLED AND TALKED TO A VERY NICE AND VERY INFORMATIVE REPRESENTIVE. SHE HELPED ME WITH OTHER OPTIONS THAT WAS AVAILABLE FOR THE DEDUCTIBLES, I AM HAPPY WITH THE OVER ALL RESULT AND DEFINITELY WOULD RECOMMEND TRUPANION TO OTHER DOG AND CAT OWNERS.

Did you find this review helpful?

Yes No
10

out of 10

care for Raisin

I have 2 pets each with a different pet insurance---Trupanion is by far the fastest to process a claim and always there to answer questions should I have any. and---I get my reimbursement in very good time. thank you

Did you find this review helpful?

Yes No

Get a quote today

Leave a review